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The challenges of the United States Postal Service in adapting in the Information Age.

机译:美国邮政局在适应信息时代的挑战。

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摘要

This historical study examined the United States Postal Service's efforts to adapt to dramatic social, political, economic, and technological changes in the organization's external environment since 1970. Organizational culture and organizational change theories were used as a framework to examine the Postal Service's internal culture as it struggled with change and adapting to change in its external culture. The work of M.A. Mische and other scholars that have studied organizations in decline also was applied in an analysis of the recent history of the Postal Service to determine whether the organization displayed the characteristics of such organizations. It was found that that the organization reflected most of the characteristics of a declining organization to some degree and that it was particularly slow in adapting to technology-induced changes in its environment.
机译:这项历史研究考察了美国邮政总局自1970年以来为适应组织外部环境中剧烈的社会,政治,经济和技术变化而做出的努力。组织文化和组织变更理论被用作检验邮政总局内部文化的框架。它在变化中挣扎,并在其外部文化中适应变化。 M.A. Mische和其他研究组织衰落的学者的工作也被用于分析邮政服务的近期历史,以确定该组织是否表现出这种组织的特征。结果发现,该组织在一定程度上反映了衰落组织的大多数特征,并且在适应技术导致的环境变化方面特别慢。

著录项

  • 作者

    DeLancey, Toni G.;

  • 作者单位

    Regent University.;

  • 授予单位 Regent University.;
  • 学科 Business Administration Management.;Sociology Organizational.;Sociology Organization Theory.;Speech Communication.
  • 学位 Ph.D.
  • 年度 2010
  • 页码 272 p.
  • 总页数 272
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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