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Identification of factors affecting the maturity of IT-business strategic alignment.

机译:确定影响IT业务战略一致性成熟度的因素。

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摘要

Achieving IT-business alignment has been a long-standing critical information management issue. Alignment becomes increasingly important as companies expand the role of IT to one that provides competitive business advantage by enabling and driving innovative business strategies.; The findings of this study further extend strategic alignment research, providing a deeper understanding of the process of IT-business strategic alignment, by empirically testing and validating a theoretical model of the maturity levels of the management practices and strategic IT choices that facilitate alignment.; A survey was conducted of 116 IT and business executives from ten business units across seven organizations consisting of one government agency, two chemical manufacturers, and four firms within the financial and insurance industry. Confirmatory factor analysis confirmed the existence of six factors of maturity (Communications, Competency and Value Measurement, Governance, Partnership, Scope and Architecture, and Skills) and identified 23 items to measure the maturity of strategic alignment management practices.; This study found that the items comprising the Governance Maturity dimension were considered by the respondents as most mature and the items comprising Competency and Value Measurement Maturity were least mature in the organizations participating in this study.; A mixed model repeated measures ANOVA obtained significant results for both the main effect and interaction effect of differences for the six SAM factors across the ten business units. These findings suggest that the assessment instrument can be used by organizations to improve their SAM levels.; Discriminant function equations were developed to estimate the impact of each of the SAM factors on respondents knowing their IT and business objectives; Communications Maturity was the most prominent predictor of respondents knowing their IT objectives and Governance was the most prominent predictor of respondents knowing their business objectives.; The research instrument developed by this study provides a tool for practitioners to assess the current maturity level of the IT-business alignment management practices and strategic IT choices in place in their organization and to improve upon them by providing managers with best practices that help facilitate the IT-business alignment of information technology strategies, objectives, and goals with those of the business.
机译:实现IT与业务的协调一直是一个长期存在的关键信息管理问题。随着公司将IT的角色扩展到通过启用和驱动创新的业务战略来提供竞争性业务优势的角色,一致性变得越来越重要。该研究的结果进一步扩展了战略调整研究,通过对基于实践的管理实践和战略性IT选择的成熟度水平进行理论检验和验证,从而对IT与业务战略调整的过程提供了更深入的了解。对来自七个组织的十个业务部门的116位IT和业务主管进行了调查,这些组织包括一个政府机构,两个化学制造商以及金融和保险业中的四个公司。验证性因素分析确认了六个成熟度因素(沟通,能力和价值衡量,治理,伙伴关系,范围和架构以及技能),并确定了23个项目来衡量战略一致性管理实践的成熟度。这项研究发现,受访者认为包含治理成熟度维度的项目最成熟,而参与研究的组织中包含能力和价值衡量成熟度的项目最不成熟。混合模型重复测量的方差分析在10个业务部门的6个SAM因子的差异的主效应和相互作用效应方面均获得了显着结果。这些发现表明组织可以使用评估工具来提高其SAM水平。开发了判别函数方程,以估计每个SAM因素对知道其IT和业务目标的受访者的影响;通信成熟度是了解其IT目标的受访者的最主要预测指标,而治理是了解其业务目标的受访者的最主要预测指标。这项研究开发的研究工具为从业人员提供了一种工具,可用于评估其组织中现有的IT-业务一致性管理实践和战略性IT选择的成熟度,并通过为管理人员提供最佳实践来改进这些知识,以帮助促进信息技术战略,目标和目标与业务战略的IT业务协调。

著录项

  • 作者

    Sledgianowski, Deb.;

  • 作者单位

    Stevens Institute of Technology.;

  • 授予单位 Stevens Institute of Technology.;
  • 学科 Business Administration Management.; Computer Science.
  • 学位 Ph.D.
  • 年度 2004
  • 页码 235 p.
  • 总页数 235
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 贸易经济;自动化技术、计算机技术;
  • 关键词

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