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Integrating constructionist and managerial perspectives: Organizational interactional expertise in a knowledge based company.

机译：整合建构主义者和管理者的观点：基于知识的公司中的组织交互专业知识。

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摘要

The paradigm in business of tacit and explicit forms of knowledge and movement between these two forms leaves a gap in our understanding of the practices of knowledge as active and emergent rather than static. Work practices and related knowledge accomplishing activities that evidence organizational interactional expertise provide a way of seeing emergent, socially embedded knowledge enacted as expertise as an asset within a business world where the static construct of "knowledge" as an explicit, tangible object is privileged. The practices and related knowledge accomplishing activities identified in this study provide a way of seeing knowledge in action---the ways in which knowledge is continually constructed and reconstructed as related to interactional expertise in problem and solution definition---jointly developed between consultants and clients.;This is a qualitative study based in participant observation, interviews, and document review to build accounts of knowledge accomplishing activities within a site where establishing expertise is important. These data sets provide a view of organizational interactional expertise as knowledge in action. The site for this research is a multi-national mid-sized private management consulting company. Three practices related to the development of organizational interactional expertise are established, together with seven related knowledge accomplishing activities.;This research establishes a basis for shifting the focus of organizational knowledge from an object to an action orientation in business. At the same time it extends theoretical work in the connections between knowledge and expertise, and the construction of knowledge through communication. It suggests ways of integrating constructionist theory into managerial-business approaches to organizational knowledge. Organizational interactional expertise is the basis of the action oriented focus and the practices identified, and the object-oriented knowledge asset focus of management today is considered as a component of the identified practices and activities.
机译：隐性和显性知识形式的商业范式以及这两种形式之间的转移在我们对知识实践的理解上存在空白，这些知识实践是活跃的和新兴的，而不是静止的。证明组织交互专业知识的工作实践和相关知识完成活动提供了一种方法，可以将新兴的，社会上嵌入的知识视为专门知识，将其作为商业世界中的资产，其中，“知识”作为明确的，有形的对象的静态构造具有特权。本研究中确定的实践和相关知识完成活动提供了一种在行动中看待知识的方式-与问题和解决方案定义中的交互专业知识相关的知识不断构造和重构的方式-顾问和专家共同开发客户。这是一项基于参与者观察，访谈和文档审阅的定性研究，目的是建立对建立专业知识很重要的站点中的知识完成活动的描述。这些数据集提供了组织交互专业知识作为行动知识的视图。该研究的站点是一家跨国中型私人管理咨询公司。建立了与组织交互专业知识发展有关的三种实践，以及七项相关的知识完成活动。这项研究为将组织知识的重点从业务对象转移到行动导向奠定了基础。同时，它扩展了知识和专业知识之间联系的理论工作，以及通过交流构建知识的过程。它提出了将建构主义理论整合到组织知识管理业务方法中的方法。组织交互专业知识是面向行动的重点和所确定的实践的基础，而当今管理方面面向对象的知识资产的重点被视为所确定的实践和活动的组成部分。

著录项

  • 作者

    Williamson, Julie Ann.;

  • 作者单位

    University of Colorado at Boulder.;

  • 授予单位 University of Colorado at Boulder.;
  • 学科 Business Administration Management.;Sociology Organization Theory.;Speech Communication.
  • 学位 Ph.D.
  • 年度 2012
  • 页码 153 p.
  • 总页数 153
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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