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Capturing quality costs of construction processes using the construction process cost model (CPCM).

机译：使用施工过程成本模型（CPCM）捕获施工过程的质量成本。

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摘要

The concept of using quality costs as a tool to measure improvement originated in the manufacturing industry. It has been traditionally viewed as one of the most effective ways for evaluating the success of a quality management system, but the complexity of construction projects makes direct application of this concept rather difficult. In this thesis the author describes how the concept of quality costs can be used, in a practical manner, as a tool to measure improvement in construction projects.;A detailed account of the existing quality cost models applied to construction projects together with their strengths and weaknesses is presented. After a careful review of these existing models, a comprehensive hypothetical Prevention-Appraisal-Failure quality cost model (HPAFM) for application in construction projects was suggested by the author. This model was presented to the industry through in-depth interviews with leading contractors in Hong Kong. Valuable knowledge and insight on the feasibility and practicality of HPAFM were obtained. The consensus was that straight implementation of HPAFM might not be possible mainly because of the existing practice of multi-level contracting in the construction industry and because of the tremendous resources involved in data collection.;Lessons learned from the interviews with contractors led to a search for an alternative approach to HPAFM. A Construction Process Cost Model (CPCM), based on Part 1 of the British Standard BS 6143 - Process cost model (PCM), was proposed by the author for further study. CPCM is the name given for PCM when applied to construction. Based on an extensive literature review, the author believes that this is the first application of PCM to the construction industry. Positive comments regarding the feasibility and practicality of CPCM were received from the industry. It was concluded that this newly proposed CPCM was more flexible than HPAFM.;The testing of CPCM on construction sites and design offices was carried out in four projects—three construction projects and one design project—in order to validate its applicability. CPCM was concluded to be both feasible and practical for measuring the performance and improvement of construction projects. In addition, the use of CPCM for measuring process costs could be a tool for fulfilling certain requirements stipulated in the quality management system, ISO 9000.;The study of the role of Construction Process Cost Model on quality management systems reveals that having the correct tool to control and measure is only the first step towards a successful implementation of a quality management programme. In general, the “natural” quality culture existing in the construction industry is in constant conflict with the “good” quality culture advocated by researchers. The continual commitment from top management to create a good quality culture is therefore essential and vital to both the implementation and the maintenance of any quality management system.
机译：使用质量成本作为衡量改进的工具的概念起源于制造业。传统上，它被视为评估质量管理体系成功与否的最有效方法之一，但是建设项目的复杂性使得直接应用此概念变得相当困难。在本文中，作者描述了如何以实际的方式将质量成本的概念用作衡量建筑项目改进的工具。；详细说明了应用于建筑项目的现有质量成本模型，以及它们的优势和优势。提出了弱点。在对这些现有模型进行仔细审查之后，作者提出了一个适用于建筑项目的综合假设性预防-评估-故障质量成本模型（HPAFM）。通过与香港主要承包商的深入访谈向业界介绍了该模型。获得了有关HPAFM可行性和实用性的宝贵知识和见识。共识是，可能无法直接实施HPAFM，这主要是由于建筑行业现有的多层次合同实践以及数据收集中涉及的大量资源。;从与承包商的访谈中吸取的教训导致了对结果的搜寻HPAFM的替代方法。作者提出了基于英国标准BS 6143第1部分的施工过程成本模型（CPCM）-过程成本模型（PCM），以进行进一步研究。当应用于构造时，CPCM是PCM的名称。基于广泛的文献综述，作者认为这是PCM在建筑行业中的首次应用。业界收到了有关CPCM可行性和实用性的积极评论。结论是，该新提议的CPCM比HPAFM更加灵活。；为了验证其适用性，在四个项目（三个建筑项目和一个设计项目）中对建筑工地和设计办公室进行了CPCM的测试。结论是，CPCM对于测量建设项目的绩效和改进既可行又实用。另外，使用CPCM来衡量过程成本可能是满足质量管理体系ISO 9000中规定的某些要求的工具。对建筑过程成本模型在质量管理体系中的作用的研究表明，拥有正确的工具控制和测量只是成功实施质量管理计划的第一步。通常，建筑行业中存在的“自然”质量文化与研究人员提倡的“良好”质量文化一直存在冲突。因此，高层管理人员对创建高质量文化的持续承诺对于任何质量管理体系的实施和维护都是至关重要的。

著录项

  • 作者

    Aoieong, Raymond Taiman.;

  • 作者单位

    Hong Kong Polytechnic University (Hong Kong).;

  • 授予单位 Hong Kong Polytechnic University (Hong Kong).;
  • 学科 Engineering Civil.
  • 学位 Ph.D.
  • 年度 2004
  • 页码 270 p.
  • 总页数 270
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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