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Exploring failure modes of communication technology security in North Carolina franchised hotels.

机译：探索北卡罗莱纳州特许经营酒店中通信技术安全的失败模式。

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摘要

As more people travel and work away from home or office, communications security (CS) is becoming an increasingly significant issue in the lodging industry. Thus far, however, little attention has been paid to this area. The purpose of this study was threefold: (a) to explore the perceptions of hotel administrators toward CS implementation, (b) to compare CS measures in the franchised hotel environment with CS experts' generally accepted good CS practices, and (c) to determine whether current hotel training practices are suitable for the implementation of proper CS measures. Study participants surveyed were hotel administrators of franchised hotels in North Carolina. The research methodology consisted of quantitative analysis of descriptive data and comparative analysis of this data with CS expert opinions. Many interesting outcomes resulted from the comparison of survey participants' CS awareness with the opinions of industry experts. The study suggested the need to consistently evaluate baseline computer configurations on a regular basis in order to keep up with changing technology, as security is only as good as its weakest link.
机译：随着越来越多的人离开家或办公室旅行和工作，通信安全（CS）在住宿行业中正变得日益重要。但是，到目前为止，对该领域的关注很少。这项研究的目的是三方面的：（a）探索酒店管理者对CS实施的看法;（b）将特许经营酒店环境中的CS措施与CS专家公认的良好CS做法进行比较;以及（c）确定当前的酒店培训实践是否适合实施适当的CS措施。接受调查的研究参与者是北卡罗莱纳州专营酒店的酒店管理人员。研究方法包括描述性数据的定量分析和具有CS专家意见的该数据的比较分析。通过将调查参与者的CS意识与行业专家的意见进行比较，可以得出许多有趣的结果。研究表明，必须定期对基准计算机配置进行持续评估，以跟上不断变化的技术，因为安全性仅取决于其最薄弱的环节。

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  • 作者

    Kohli, Ravi.;

  • 作者单位

    Capella University.;

  • 授予单位 Capella University.;
  • 学科 Business Administration General.; Operations Research.; Education Business.; Information Science.
  • 学位 Ph.D.
  • 年度 2003
  • 页码 135 p.
  • 总页数 135
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 贸易经济;运筹学;信息与知识传播;
  • 关键词

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