• 主题
高级搜索  >
历史搜索 清空历史
首页> 外文学位 >Communicating expertise in system operation and fault diagnosis to non-experts.
【24h】

Communicating expertise in system operation and fault diagnosis to non-experts.

机译：与非专家交流系统操作和故障诊断方面的专业知识。

获取原文
获取原文并翻译 | 示例
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

The use of systems that span many knowledge domains is becoming more common as technology advances, requiring expert-performance in a domain from users who are usually not experts in that domain. This study examined a means of communicating expertise (in system operation and fault diagnosis) to non-experts and furthering the understanding of expert mental models. It distinguish expert performance from non-expert performance (Hanisch, Kramer, and Hulin, 1991). This study examined the effects on performance of augmenting a simple control panel device with a model of the functions of the device, interacting with the model, and augmenting the device with graphically superimposed procedural indicators (directions). The five augmented display conditions studied were: Device Only, Device + Model, Device + Procedural Indicators, Interactive Model, and Interactive Model + Procedural Indicators. The device and displays were presented on a PC workstation. Performance measures (speed and accuracy) and subjective measures (questionnaires, NASA TLX, and structured interviews) were collected. It was expected that participants who interact with the device + procedural indicators would exhibit the shortest performance time and least errors; however, those who interacted with the simplest display (device only) were fastest and exhibited the least errors. Results of this study are discussed in terms of building a mental model and identifying situations that require a mental model.
机译：随着技术的进步，跨越许多知识领域的系统的使用变得越来越普遍，要求通常不是该领域专家的用户在该领域中具有专家性能。这项研究研究了与非专家交流专业知识（系统操作和故障诊断）并增进对专家心理模型的理解的方法。它区分了专家绩效和非专家绩效（Hanisch，Kramer和Hulin，1991）。这项研究检查了使用设备功能模型来扩展简单控制面板设备，与模型进行交互以及使用图形叠加的过程指示器（方向）来扩展设备对性能的影响。研究的五个增强显示条件是：仅设备，设备+模型，设备+程序指示器，交互式模型和交互式模型+程序指示器。设备和显示器显示在PC工作站上。收集了绩效指标（速度和准确性）和主观指标（问卷，NASA TLX和结构化访谈）。预计与设备+程序指示器交互的参与者将表现出最短的表演时间和最少的错误；但是，与最简单的显示器（仅设备）进行交互的用户最快，并且错误最少。从建立心理模型和确定需要心理模型的情况的角度讨论了这项研究的结果。

著录项

  • 作者

    Staderman, William P. III.;

  • 作者单位

    Virginia Polytechnic Institute and State University.;

  • 授予单位 Virginia Polytechnic Institute and State University.;
  • 学科 Engineering Industrial.; Engineering System Science.
  • 学位 Ph.D.
  • 年度 2003
  • 页码 297 p.
  • 总页数 297
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 一般工业技术;系统科学;
  • 关键词

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号