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Identifying skills needed by office information systems graduates in the changing work environment: Perceptions of administrative support occupations workers.

机译:确定不断变化的工作环境中办公室信息系统毕业生所需的技能:对行政支持职业工人的看法。

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摘要

This study sought to identify the skills that need to be taught in an associate degree program for office information systems. Specifically, the researcher sought to determine the importance of skills needed by office information systems/administration graduates with implications for curricular revision. One hundred and fifty-seven members of the International Association of Administrative Professionals in the states of Louisiana, Mississippi, and East Texas including the Houston, Texas area participated in this study.; Findings indicated that the participants perceived 109 (85%) of the job skill items to be important, very important, or extremely important in the performance of their jobs. Only 19 (15%) of the job skill items were perceived to be somewhat important in the performance of their jobs.; Almost all of the participants were women and the average number of years in the administrative support occupation field was almost 22 years. Almost three-fourths of the participants had completed some type of post-secondary type of education. The participants reported 70 job titles with the most frequently reported job titles of administrative assistant or executive assistant.; Over one-third of the participants were employed in the service industry and one-third reported the scope of the organization as international. Almost one-third of the participants reported the size of the office where they worked as large and over half reported the type of community as large.; The participants reported using most frequently Microsoft Office software packages to perform their jobs. To perform their jobs, over half of the participants reported using: copier; calculator; fax machine; computer printer; multi-line telephone systems; personal computer; typewriter; local area network; scanner; and voice mail via telephone.; Using the perceived importance of the nine job skill categories' summated scores and selected personal and professional demographic characteristics, the researcher calculated stepwise multiple on nine separate regression equations. This procedure returned four statistically significant models. However, these models did not explain a large portion of the variance.; Recommendations and implications were given for Office Information Systems curriculum associate degree programs. Also, recommendations and implications were provided for future research and studies.
机译:这项研究试图确定在办公信息系统的副学士学位课程中需要教授的技能。具体来说,研究人员试图确定办公室信息系统/管理专业毕业生所需技能的重要性,这些技能对课程修订具有影响。路易斯安那州,密西西比州和东德克萨斯州(包括德克萨斯州休斯敦州)的国际行政专业人员协会的157名成员参加了这项研究。结果表明,参与者认为109(85%)项工作技能项目对他们的工作绩效很重要,非常重要或极其重要。仅19个(15%)的工作技能项目对他们的工作表现有些重要。几乎所有参与者都是妇女,在行政支助职业领域的平均年限接近22年。几乎四分之三的参与者完成了某种类型的专上教育。参与者报告了70个职位,其中最常报告的职位是行政助理或行政助理。超过三分之一的参与者受雇于服务行业,三分之一的受访者表示该组织的范围是国际性的。几乎三分之一的参与者报告了他们工作所在办公室的规模,一半以上的参与者报告了社区的规模。参与者报告使用了最常见的Microsoft Office软件包来执行其工作。为了完成工作,超过一半的参与者报告使用了:复印机;计算器传真机;电脑打印机;多线电话系统;个人电脑;打字机;局域网;扫描器;以及通过电话的语音邮件。利用九种职业技能类别总得分的感知重要性以及选定的个人和职业人口统计学特征,研究人员对九个独立的回归方程式进行了逐步计算。此过程返回了四个具有统计意义的模型。但是,这些模型并不能解释很大一部分差异。对办公室信息系统课程副学士学位课程提出了建议和建议。此外,还为将来的研究提供了建议和启示。

著录项

  • 作者单位

    Louisiana State University and Agricultural & Mechanical College.;

  • 授予单位 Louisiana State University and Agricultural & Mechanical College.;
  • 学科 Education Business.; Education Curriculum and Instruction.
  • 学位 Ph.D.
  • 年度 2003
  • 页码 222 p.
  • 总页数 222
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 教育;
  • 关键词

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