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A study of the relationship between organizational capacity to innovate and market orientation in a fast food company.

机译:对一家快餐公司的组织创新能力与市场导向之间关系的研究。

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摘要

New markets today are very different than markets just a few years ago. Competitive advantage comes from strategies and processes that allow organizations to react quickly to take advantage of evolving global markets. Central to this notion of keeping pace with changes in capital markets is the concept of innovation.; Innovation can encompass a new product, a new process, a new service for the customer, and/or create a new way of doing business. Innovation is invention that has produced economic value (Foster & Kaplan, 2001). According to Hamel (2000), the capacity to re-conceive existing business models in ways that create new value for customers, and produce new wealth will become the defining competitive advantage in this new economy.; There is currently little empirical literature to test the relationship between innovation and organizational effectiveness. Innovation is a complex and multifaceted construct. In addition, the literature is lacking any empirical evidence regarding ways to measure organizational capacity for innovation.; The purpose of this research study was to gain a greater understanding of the relationship between organizational capacity to innovate and market orientation necessary to sustain competitive advantage in this global economy. This study analyzed the reliability and validity of an instrument designed to assess organizational capacity for innovation. Participant data was obtained from confidential surveys conducted in a fast food company.; This study found that the Innovation Capability Audit (ICA) is a valid and reliable instrument for assessing organizational capacity for innovation. The factor analyses performed on the ICA revealed distinct dimensions of organizational drivers necessary to foster innovation. In addition, these findings support Berthod, Hulbert & Pitt's (1999) argument that innovation and market orientation interact in a “facilitative manner.”
机译:今天的新市场与几年前的市场截然不同。竞争优势来自使组织能够迅速做出反应以利用不断发展的全球市场的战略和流程。与资本市场变化保持同步的概念的核心是创新概念。创新可以包括新产品,新流程,为客户提供的新服务和/或创建新的经商方式。创新是具有经济价值的发明(Foster&Kaplan,2001)。根据Hamel(2000)的看法,以新的方式重新构想现有的商业模式的能力将为客户创造新的价值,并产生新的财富,这将成为这种新经济中确定的竞争优势。当前,很少有经验文献可以检验创新与组织有效性之间的关系。创新是一个复杂而多面的结构。此外,文献缺乏有关衡量组织创新能力的经验证据。这项研究的目的是为了更好地理解组织创新能力与在全球经济中维持竞争优势所必需的市场导向之间的关系。这项研究分析了一种旨在评估组织创新能力的工具的可靠性和有效性。参与者数据来自快餐公司进行的机密调查。这项研究发现,创新能力审核(ICA)是评估组织创新能力的有效且可靠的工具。在ICA上进行的因素分析揭示了促进创新所必需的组织驱动因素的不同维度。此外,这些发现还支持Berthod,Hulbert和Pitt(1999)的论点,即创新和市场导向以“促进方式”相互作用。

著录项

  • 作者

    Haaga, Diane P.;

  • 作者单位

    Alliant International University.;

  • 授予单位 Alliant International University.;
  • 学科 Psychology Industrial.; Business Administration Management.
  • 学位 Ph.D.
  • 年度 2002
  • 页码 107 p.
  • 总页数 107
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 工业心理学;贸易经济;
  • 关键词

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