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An investigation of the impact of trust, knowledge, and dependence asymmetries on relational performance in buyer-supplier dyads.

机译：对信任，知识和依赖性的不对称性对买卖双方的关系绩效影响的调查。

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摘要

Asymmetries in buyer-supplier relationships can have major implications on relational performance. This dissertation explores the relationship between three different asymmetries that emerge in relationships. Trust, knowledge, and dependence levels have been shown to have both positive or negative effects in buyer-supplier relationships. In order to explain these paradoxes, the constructs of trust asymmetry, knowledge asymmetry, and relational dependence asymmetry are developed in order to understand how asymmetries in buyer-supplier relationships might lead to conflict and opportunism in buyer-supplier dyads. This dissertation explores the concept of asymmetries in buyer-supplier relationships through a multi-method approach which explores dyadic asymmetries from the perspective of theory-building, simulation modeling and testing, and empirical survey collection and analysis.;A model which explores the dyadic nature of trust and combines the trust models of reciprocal trust, mutual trust, and trust asymmetry is presented and tested. The relationships between trust, knowledge, and dependence asymmetries and the negative relational outcomes of conflict and opportunism are explored via dyadic survey data. The concept of signal loss within trust channels is proposed as a mechanism which leads to trust asymmetry. A simulation is developed which explores the theory of the fraud triangle in the context of buyer-supplier relationships as the mediating pathway through which asymmetries lead to opportunism in relationships. This relationship is developed and tested using a cellular automata simulation. The findings support the need for dyadic analysis in buyer-supplier relationships and yield additional insights in managing buyer-supplier relationships and relational risk.
机译：买卖双方关系中的不对称性可能对关系绩效产生重大影响。本文探讨了在关系中出现的三个不同的不对称性之间的关系。信任，知识和依赖性水平已被证明对买卖双方的关系有正面或负面的影响。为了解释这些悖论，发展了信任不对称，知识不对称和关系依赖不对称的构造，以了解买卖双方关系中的不对称如何导致买卖双方之间的冲突和机会主义。本文通过一种多方法的方法，从理论构建，仿真建模与测试，实证调查收集与分析的角度探讨了二元不对称性，探讨了买卖双方关系中的不对称性概念。提出并测试了相互信任，相互信任和信任不对称的信任模型。通过二元调查数据探讨了信任，知识和依赖性的不对称与冲突和机会主义的负面关系之间的关系。提出了信任通道内信号丢失的概念，作为导致信任不对称的机制。开发了一种模拟，它在买卖双方关系的背景下探索了欺诈三角的理论，将其作为不对称导致关系机会主义的中介途径。使用细胞自动机模拟来开发和测试这种关系。研究结果支持对买卖双方关系进行二元分析的需要，并在管理买卖双方关系和关系风险方面产生了更多见解。

著录项

  • 作者

    DuHadway, Scott.;

  • 作者单位

    Michigan State University.;

  • 授予单位 Michigan State University.;
  • 学科 Business administration.;Operations research.
  • 学位 Ph.D.
  • 年度 2016
  • 页码 177 p.
  • 总页数 177
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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