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The impact of the work environment on technology workers: Understanding creativity through the experiences of software designers.

机译:工作环境对技术工作者的影响:通过软件设计师的经验了解创造力。

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摘要

Search and replace. Send an e-mail. Send an e-file. Surf the Web. Technology is driving our lives today. It makes good sense, then, to nurture the technology worker, the individual whose creative output fuels life in the Information Age. This study explores the impact of the work environment on software designers. Its theoretical base comes from creativity theory (Amabile, 1983, 1986, 1988, 1993, 1995, 1996; Barron, 1969; Csikszentmihalyi, 1988, 1990, 1996; Farr & Ford, 1990; Fritz, 1991; Guilford, 1950; Isaksen, 1987; Runco & Albert, 1990; Torrance, 1962, 1966, 1974, 1988), social psychology (Burrell & Morgan, 1979; Deci & Ryan, 1985; Ekvall 1987, 1996; Gardner, 1983, 1993; Piirto, 1992), and technology and organizational culture (Bronson, 1999; Brooks, 1975, 1995; Cringeley, 1993; Dyson, 1998; Gates, 1995; Hiltzik, 1999; James, 1998; Kao, 1991; Yourdon, 1996), but the details come from the experiences of nine software designers. In in-depth interviews (two conducted “virtually”), the participants describe their understanding of the creative system and of those elements in the work environment that encourage or discourage creativity. Their words confirm traditional theory and extend it to the people who design software, the processes they use, and the products they create.;There is little research on the creativity of software designers or on the link between work environment and innovation. This study addresses that gap by broadening the definition of creativity to include people whose creativity is expressed in nontraditional ways and by examining—in their own words—the impact of the work environment on knowledge workers.;The findings here both confirm traditional creativity theory and expand it: Although software designers share many traditional creativity traits and processes, they rely more on domain knowledge and connections with their peers; they want to be recognized and included; and they need to see the product of their creativity used. That the product they create is both invisible and a work product may well explain both their focus on function and their reliance on extrinsic motivators. From these and other findings—and with the understanding that creativity is a system—the author has developed fifteen practical interventions, management imperatives, to help organizations promote creativity in the workplace.
机译:搜索并替换。发送电子邮件。发送电子文件。浏览网页。科技正在驱动我们今天的生活。因此,培养技术工人是很有道理的,因为他们的创造力为信息时代的生活注入了活力。这项研究探讨了工作环境对软件设计师的影响。它的理论基础来自创造力理论(Amabile,1983,1986,1988,1993,1995,1996; Barron,1969; Csikszentmihalyi,1988,1990,1996; Farr&Ford,1990; Fritz,1991; Guilford,1950; Isaksen, 1987; Runco&Albert,1990; Torrance,1962,1966,1974,1988),社会心理学(Burrell&Morgan,1979; Deci&Ryan,1985; Ekvall 1987,1996; Gardner,1983,1993; Piirto,1992),技术和组织文化(Bronson,1999; Brooks,1975,1995; Cringeley,1993; Dyson,1998; Gates,1995; Hiltzik,1999; James,1998; Kao,1991; Yourdon,1996),但细节来自九位软件设计师的经验。在深入访谈(两次“虚拟”访谈)中,参与者描述了他们对创意系统以及工作环境中鼓励或阻碍创意的那些要素的理解。他们的话证实了传统理论,并将其扩展到软件设计人员,他们使用的过程以及他们创造的产品中。关于软件设计师的创造力或工作环境与创新之间的联系的研究很少。这项研究通过扩大创造力的定义以涵盖以非传统方式表达创造力的人们,并以他们自己的话语考察了工作环境对知识工作者的影响,从而解决了这一差距。扩展它:尽管软件设计师具有许多传统的创造力特征和过程,但他们更多地依赖领域知识和与同行的联系;他们希望得到认可并被包括在内;他们需要看到自己创造力的运用。他们创造的产品既是隐形的,又是工作产品,可以很好地解释他们对功能的关注以及对外部动机的依赖。通过这些发现和其他发现,并在认识到创造力是一个系统的基础上,作者开发了十五种实践干预措施,管理势在必行,以帮助组织在工作场所促进创造力。

著录项

  • 作者

    Slocombe, Carolyn Chisholm.;

  • 作者单位

    The Fielding Institute.;

  • 授予单位 The Fielding Institute.;
  • 学科 Business Administration Management.;Psychology Industrial.
  • 学位 Ph.D.
  • 年度 2000
  • 页码 197 p.
  • 总页数 197
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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