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Goal coordination in decision -making groups: An evaluation of group argument effects on group goals.

机译:决策小组中的目标协调:评估小组论证对小组目标的影响。

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摘要

Communication has long been considered essential in group decision making effectiveness. However, little research has linked elements of group discussion to decision making effectiveness. This thesis examines the relationship between argument behaviors and goal coordination in group decision making. This thesis offers the goal achievement model and the goal coordination construct as mechanisms to explain how communication affects group decision making. The construct of goal coordination is explicated. A confirmatory factor analysis of a measure of goal coordination is presented that demonstrates the reliability of the goal coordination measure. Twenty-nine groups of four participants each completed a role-play scenario in which a unanimous decision needed to be reached. The groups were divided into the conditions of initial goal divergence and initial goal convergence. Decision-making discussions were coded using the group argument coding scheme, and mean goal coordination scores were calculated for each group.;Discriminant analysis was used to determine the argument behaviors that were associated with high and low levels of goal coordination. Findings revealed that divergent groups exhibit significantly lower goal coordination scores than convergent groups. Findings also revealed that arguable statements, (i.e., assertions, elaborations, propositions, justifications, responses, amplifications), are negatively associated with goal coordination scores. Delimitor statements that secure agreement are positively associated with goal coordination scores. Interruptions and overlaps in group discussion are negatively associated with goal coordination scores. A post-hoc analysis suggested that groups that overcame the inhibiting effect of initially divergent individual goals to achieve high goal coordination used fewer arguable statements and more reinforcer and delimitor statements than all other divergent groups. This post-hoc analysis also suggested that groups that achieved low goal coordination despite the facilitating effect of convergent initial individual goals exhibited more arguable statements and fewer reinforcer statements than all other convergent groups. This study provides practical insight as to the types of communication behaviors that help various stakeholders in decision-making groups rally commitment around a shared goal.
机译:长期以来,人们一直认为交流对于团队决策的有效性至关重要。但是,很少有研究将小组讨论的要素与决策的有效性联系起来。本文探讨了群体决策中争论行为与目标协调之间的关系。本文提供了目标达成模型和目标协调构建作为解释沟通如何影响团队决策的机制。阐述了目标协调的结构。提出了一种目标协调措施的验证性因素分析,该分析证明了目标协调措施的可靠性。由四个参与者组成的29个小组各自完成了一个角色扮演场景,在该场景中需要达成一致的决定。将这些组分为初始目标趋异和初始目标趋同的条件。使用小组自变量编码方案对决策讨论进行编码,并为每个小组计算平均目标协调分数。;使用判别分析确定与目标协调的高低水平相关的自变量行为。研究结果表明,趋同组的目标协调得分明显低于趋同组。调查结果还表明,可争论的陈述(即断言,阐述,命题,理由,回应,放大)与目标协调分数负相关。确保一致性的定界符语句与目标协调分数呈正相关。小组讨论中的干扰和重叠与目标协调分数负相关。事后分析表明,与所有其他分歧组相比,克服了最初分歧的个人目标对实现高目标协调的抑制作用的小组所使用的论点较少,而加强和分隔符的发言则更多。事后分析还表明,尽管初始个人目标趋于一致,但目标协调程度仍然很低的小组比所有其他趋同小组表现出了更多的可争论性陈述和更少的强化陈述。这项研究提供了有关交流行为类型的实用见解,这些行为可帮助决策团队中的各个利益相关者凝聚共同目标的承诺。

著录项

  • 作者

    Charles, Kristin Doleman.;

  • 作者单位

    The University of Iowa.;

  • 授予单位 The University of Iowa.;
  • 学科 Business Administration Management.;Psychology Industrial.;Speech Communication.
  • 学位 Ph.D.
  • 年度 2000
  • 页码 157 p.
  • 总页数 157
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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