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首页> 外文学位 >Exploring, from the participants' perspective, the concept of trust, its development, and its role during a mediation process: A case study of the Nez Perce Indian Tribe and Idaho Power Company mediation.
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Exploring, from the participants' perspective, the concept of trust, its development, and its role during a mediation process: A case study of the Nez Perce Indian Tribe and Idaho Power Company mediation.

机译：从参与者的角度探讨信任的概念，信任的发展及其在调解过程中的作用：内兹珀斯印第安部落和爱达荷州电力公司调解的案例研究。

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摘要

The problem studied in this research project was the concept of trust its development, and what role it plays from the perspective of the participants, during a mediation process. Four dynamics of trust were considered: (a) trust in the mediation process, (b) trust in the mediator, (c) trust in self or team, (d) and trust in the other side. A fifth dynamic examined was the development of trust.; A qualitative methodology was employed using a case study of the mediation between the Nez Perce Indian Tribe and Idaho Power Company. A team of three members and two or more attorneys represented each party to the mediation. Data were collected from five of the six team members and from three attorneys who participated in the mediation. The data collection method was a series of active interviews conducted in person. Follow-up interviews were also conducted in person, by telephone, and by e-mail.; Grounded theories derived from the data included: (a) the field of mediation should continue to encourage those from a wide variety of educational and experiential backgrounds to prepare themselves to serve as mediators; (b) a high level of initial trust in the mediation process and/or the mediator may not be a prerequisite to successful mediation; (c) the participants in a mediation process appear to need to have trust in some dynamic of the mediation process but they do not appear to need trust in all four dynamics as a prerequisite to successful mediation; (d) once they have entered into a mediation process, the participants no longer differentiate between the mediator and the process; (e) actions by the mediator that increase trust for one participant may decrease trust in another participant; (f) when mediating between groups from different cultures, it is important for the mediator to show an understanding of, and appreciation for both cultures; (g) attorneys who represent clients in mediation processes need to use different skins than they might use in a litigation process, including being willing to preserve the mediation process by helping the client to recognize the realities of his case; (h) the level of trust does not follow a steady incline or decline during a mediation process but ebbs and flows with specific actions and events related to the mediation process.; Besides the grounded theories that were directly related to the research question, two other recommendations for future research are: (a) the different ways various cultures engage in and react to mediation, studied from the perspective of the mediation participants; and (b) the effect on the long-term relationship between the parties of the mediator assuming control of the final resolution of a mediation.; An extensive review of literature related to the issues of the case, mediation, and trust is included.
机译：在此研究项目中研究的问题是信任其发展的概念，以及它在调解过程中从参与者的角度起什么作用。考虑了四种信任动态：（a）对调解过程的信任，（b）对调解员的信任，（c）对自我或团队的信任，（d）对另一方的信任。第五项动态研究是信任的发展。使用内兹珀斯印第安部落和爱达荷州电力公司之间的调解案例研究，采用定性方法。由三名成员和两名或更多律师组成的团队代表调解的每一方。数据是从六个团队成员中的五个和参与调解的三个律师那里收集的。数据收集方法是一系列亲自进行的主动访谈。后续访谈也通过面谈，电话和电子邮件进行。从以下数据中得出的扎根理论：（a）调解领域应继续鼓励来自各种教育和经验背景的人做好准备成为调解员； （b）对调解过程的高度初始信任和/或调解员可能不是成功调解的先决条件； （c）调解过程的参与者似乎需要对调解过程的某些动态有信任，但他们似乎并不需要对所有四种动态都具有信任，这是成功进行调解的前提； （d）参加调解程序后，参与者不再需要区分调解员和程序； （e）调解员增加对一个参与者的信任的行为可能会降低对另一参与者的信任； （f）在不同文化群体之间进行调解时，调解员必须表现出对两种文化的理解和赞赏，这一点很重要； （g）在调解过程中代表客户的律师需要使用与在诉讼过程中可能使用的皮肤不同的皮肤，包括愿意通过帮助客户认识其案件的真实性来保存调解过程； （h）信任程度在调解过程中并不跟随稳定的上升或下降，而是随着与调解过程有关的特定动作和事件而起伏不定。除了与研究问题直接相关的扎根理论外，对未来研究的另外两项建议是：（a）从调解参与者的角度研究各种文化参与调解并对调解做出反应的不同方式； （b）对控制最终调解的调解各方之间的长期关系的影响；其中包括与案件，调解和信任问题有关的文献的详尽综述。

著录项

  • 作者

    Hart, Cheryl L. Turoczy.;

  • 作者单位

    University of Idaho.;

  • 授予单位 University of Idaho.;
  • 学科 Law.; Sociology Industrial and Labor Relations.
  • 学位 Ph.D.
  • 年度 2000
  • 页码 328 p.
  • 总页数 328
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 法律;社会学;
  • 关键词

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