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首页> 外文学位 >The effect of technological innovation on organizational structure: A multiple case study of the effects of the use of electronic records on organizational hierarchies in records management and archives administration.
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The effect of technological innovation on organizational structure: A multiple case study of the effects of the use of electronic records on organizational hierarchies in records management and archives administration.

机译：技术创新对组织结构的影响：关于在记录管理和档案管理中使用电子记录对组织层次结构的影响的多案例研究。

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摘要

This research project looked at a managerial issue facing many organizations today: how organizations change their organizational structures in response to a major technological innovation in their industry—in this case, the growing use of electronic records in place of traditional print media. Of particular interest for this research was how this change in information technology may change the formal and informal organizational structures and relationships of archival and records management organizations—those groups who are in business to maintain, store, provide access to, and dispose of institutional records. The research asked, “What's distinctive about the management structure for handling electronic records and overseeing their management and disposition as opposed to those structures required for more traditional, print-based records?” The research involved an inductive approach using a cross-case study analysis. It compared research findings with what has been written in the relevant literature. The research applied three theoretical models-Institutional, Contingency, and Social Interaction Theories-to two real agencies.; Empirical research showed that the introduction of electronic records precipitated changes in formal structures regarding vertical complexity and horizontal differentiation. Perhaps the most significant change, however, involved informal structures. This was indicated by decentralization of authority, alliance building, and boundary spanning management techniques. The theoretical concept of “loose coupling” was found to be common and supports the decentralization of authority.; Finally, the research found that archival agencies facing environmental changes are better protected from uncertainty by being placed lower in the formal structural hierarchy, by having more alliances across the organization, and by being more proximate spatially to their constituents. Structuration theory, with its emphasis on the unique social relations within each organization, was found to have the most explanatory power for this study.
机译：该研究项目着眼于当今许多组织面临的管理问题：组织如何响应其行业中的一项重大技术创新而改变组织结构，在这种情况下，电子记录取代了传统印刷媒体的使用日渐增多。这项研究特别感兴趣的是，信息技术的这种变化如何改变档案和记录管理组织的正式和非正式组织结构以及关系-那些从事商业活动以维护，存储，提供和处理机构记录的组织。这项研究问道：“与更传统的基于打印的记录所需的结构相比，用于处理电子记录并监督其管理和处置的管理结构有何独特之处？”该研究涉及使用跨案例研究分析的归纳方法。它将研究结果与相关文献中的内容进行了比较。该研究将三个理论模型-制度，权变和社会互动理论-应用于两个真实机构。实证研究表明，电子记录的引入促进了有关垂直复杂性和水平差异的形式结构的变化。但是，最重大的变化可能涉及非正式结构。权力下放，联盟建立和边界跨越管理技术表明了这一点。人们发现“松散耦合”的理论概念很普遍，并且支持权力下放。最后，研究发现，面对环境变化的档案代理机构可以通过以下方式得到更好的保护：不受不确定性的影响，方法是将其置于正式结构层次中较低的位置，在整个组织中拥有更多的联盟，并且在空间上更接近其组成部分。发现结构理论强调每个组织内独特的社会关系，对本研究具有最大的解释力。

著录项

  • 作者

    Kahn, Russell Lee.;

  • 作者单位

    State University of New York at Albany.;

  • 授予单位 State University of New York at Albany.;
  • 学科 Information Science.; Mass Communications.; Business Administration Management.
  • 学位 Ph.D.
  • 年度 1999
  • 页码 196 p.
  • 总页数 196
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 信息与知识传播;传播理论;贸易经济;
  • 关键词

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