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Exploring knowledge exchange between senior and future leaders: A grounded-theory study.

机译:探索高级领导者与未来领导者之间的知识交流:一项扎根的理论研究。

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摘要

A grounded theory study examined senior leaders methods of knowledge sharing with junior leaders in a small commercial mortgage company. The study was designed to develop an emergent theory to explain the cultural elements that influenced the methods leaders used to transfer knowledge to junior people. The study identified a systemic value of customer focus that was attributed to the organization's founder, which precipitated the shared common goal of customer satisfaction. The findings suggested that the foundation for the organization's knowledge sharing culture was primarily influenced by a systemic shared value combined with shared common goals, rather than based on individual parochial concerns.
机译:一项扎根的理论研究考察了高级领导者与一家小型商业抵押公司中的初级领导者共享知识的方法。该研究旨在发展一种新兴理论,以解释影响领导者将知识转移给年轻人的方法的文化因素。该研究确定了以客户为中心的系统性价值,该价值归因于组织的创始人,从而促进了客户满意度的共同目标。调查结果表明,组织知识共享文化的基础主要受系统性共享价值和共享共同目标的影响,而不是基于个人的狭concerns关注。

著录项

  • 作者

    Gonzaga, Stephanie Young.;

  • 作者单位

    University of Phoenix.;

  • 授予单位 University of Phoenix.;
  • 学科 Business Administration Management.Information Science.Sociology Organizational.Information Technology.Speech Communication.
  • 学位 D.M.
  • 年度 2009
  • 页码 216 p.
  • 总页数 216
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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