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Electronic meeting systems tools and methods to increase group participation and productivity during business process modeling.

机译：电子会议系统工具和方法，可在业务流程建模过程中提高小组的参与度和生产率。

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摘要

Business models aid analysis and become the blueprints for improved business practices and information systems. The IDEF0 definition method is one method commonly used to develop business activity models. IDEF0 models are developed to reflect business processes. An IDEF0 model consists of an activity hierarchy and the attending inputs, controls, outputs, and mechanisms that border and link activities.;Model production is costly, and model accuracy is important. It is critical to involve knowledgeable participants and stakeholders during model development and analysis. This results in valid models and increases the likelihood that changes based on the models will be accepted. Traditional IDEF0 modeling approaches, however, are supported by a single-user IDEF0 tool. The fact that all model information must be channeled through a scribe significantly limits model development speed and restricts productive, direct involvement to a few individuals.;This dissertation explores electronic meeting systems (EMS) as a means of increasing the number of people who can productively participate during model development. General EMS includes networked computer workstations for all participants, a video projection system, and group support software that enables participants to contribute ideas, analyze options, vote on alternatives, and so forth. This research chronicles the evolutionary development and evaluation of a group-enabled IDEF0 modeling tool for use with general EMS for support of group modeling efforts.;EMS-supported modeling efforts are compared with traditionally-supported modeling efforts. EMS support overcomes some bottlenecks inherent in the traditional approach, allowing significantly more individuals to productively participate during model development. Although previous research had demonstrated that EMS-IDEF0 tools can be used by large groups to rapidly develop some model content, the corresponding facilitation methods had produced incomplete and ambiguous models. Part of this research involved the development and evaluation of three modeling approaches for use with EMS. These produced varying levels of productivity and model quality. The most successful approach, the top-down integrated (TDI) approach, overcomes significant problems inherent in the other approaches. This approach allows analysts to work with business personnel to produce complete models approximately twice as fast as the traditional modeling approach.
机译：业务模型有助于分析，并成为改进业务实践和信息系统的蓝图。 IDEF0定义方法是通常用于开发业务活动模型的一种方法。开发IDEF0模型以反映业务流程。 IDEF0模型由活动层次结构和与活动相关的活动输入，控件，输出和机制组成;模型制作成本高昂，模型准确性至关重要。在模型开发和分析过程中让知识渊博的参与者和利益相关者参与至关重要。这将产生有效的模型，并增加了接受基于模型的更改的可能性。但是，单用户IDEF0工具支持传统的IDEF0建模方法。必须通过抄写员传达所有模型信息的事实极大地限制了模型的开发速度，并限制了少数几个人的生产性直接参与。本论文探讨了电子会议系统（EMS）作为增加可生产性人员数量的一种手段。参与模型开发。通用EMS包括供所有参与者使用的联网计算机工作站，视频投影系统以及使参与者能够发表想法，分析选项，对替代方案进行投票等的小组支持软件。这项研究记述了与通用EMS一起使用以支持组建模工作的支持组的IDEF0建模工具的发展演变和评估。将EMS支持的建模工作与传统支持的建模工作进行了比较。 EMS支持克服了传统方法固有的一些瓶颈，从而使更多的人可以在模型开发过程中高效地参与其中。尽管先前的研究表明EMS-IDEF0工具可以被大型团体用来快速开发某些模型内容，但是相应的简化方法却产生了不完整且模棱两可的模型。这项研究的一部分涉及开发和评估用于EMS的三种建模方法。这些产生了不同水平的生产率和模型质量。最成功的方法是自上而下的集成（TDI）方法，它克服了其他方法固有的重大问题。这种方法使分析师可以与业务人员合作，以生成完整模型的速度大约是传统建模方法的两倍。

著录项

  • 作者

    Dean, Douglas Leroy.;

  • 作者单位

    The University of Arizona.;

  • 授予单位 The University of Arizona.;
  • 学科 Business Administration General.;Computer Science.
  • 学位 Ph.D.
  • 年度 1995
  • 页码 220 p.
  • 总页数 220
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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