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Determinants of E-government implementation: The effect of Automated Information Systems (AIS) on child support enforcement policy outcomes.

机译:电子政务实施的决定因素:自动化信息系统(AIS)对儿童抚养执行政策结果的影响。

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摘要

This dissertation explores the characteristics crucial to implementing E-government. It focuses specifically on a particular E-government application: Automated Information Systems (AIS) for child support enforcement policy.;Four empirical research questions are explored: first, did AIS increase the probability of child support receipt, and the amount received, among non-welfare single mothers?; second, did AIS increase child support payments more for previously-married mothers than for never-married mothers?; third, when AIS was implemented within individual state IV-D Child support systems, did AIS increase the amount if child support collected through those systems, once expenditures on child support collections and state characteristics are controlled?; and fourth, to what extent do political, institutional, and organizational factors affect the implementation of AIS and hence, the productivity gains from investments made or foregone?;Multiple methods are employed to answer the questions. Using Current Population Survey (CPS) data and Department of Health and Human Services' administrative data from 1994 to 2007, an econometric analysis is undertaken to test whether and how AIS affects policy outcomes. In addition, interviews with government practitioners probe into the roles of political leadership and institutional, political, organizational, cultural factors in AIS implementation.;Child support policy outcomes are analyzed from two different perspectives: one, from the single mother's perspective, tests whether AIS increased the probability and the amount of child support received by single mothers. The other is from the government's perspective where I examine whether AIS raised total child support collection, conditional on total expenditure. Heckman's two-step method and fixed effect Ordinary Least Squares (OLS) are employed for the respective analyses.;The results show that AIS had a positive and statistically significant effect on the amount of child support received by single mothers: among single mothers who received child support, those living in a state that implemented AIS received ;In-depth interview case studies reveal that there are many specific factors beyond technology that influenced the level of adoption, implementation, and achievement of AIS, and which also therefore influence child support program outcomes. These factors include: how the individual states run their child support (organization); centralized or county-run (institutions); interactions among stakeholders (politics); state management (managerial style); the IV D directors who run the program (leadership style); what kind of support they get from their legislation and their governor (resources and politics); and effective cycles (culture). Also states' economic situations and demographics are important reasons for variation across states' automated systems.
机译:本文探讨了实施电子政务的关键特征。它专门针对特定的电子政务应用程序:用于抚养子女的实施政策的自动化信息系统(AIS)。探讨了四个实证研究问题:首先,AIS是否增加了领取抚养子女的可能性,以及在非福利单身母亲中获得的金额?其次,AIS是否增加了已婚母亲比未婚母亲的子女抚养费?第三,当在各个州IV-D儿童抚养系统中实施AIS时,一旦控制了儿童抚养费的支出和州特征,AIS是否会增加通过这些系统收集的儿童抚养费的金额?第四,政治,制度和组织因素在多大程度上影响了AIS的实施,因此从已投资或已放弃的投资中提高了生产率??采用了多种方法来回答这些问题。利用1994年至2007年的当前人口调查(CPS)数据和卫生与公共服务部的行政数据,进行了计量经济学分析,以检验AIS是否以及如何影响政策结果。此外,对政府从业人员的访谈还探讨了政治领导力以及AIS实施中的制度,政治,组织,文化因素的作用。从两个不同的角度分析了儿童抚养政策的结果:一个是从单亲母亲的角度测试AIS是否增加了单身母亲获得子女抚养的可能性和数量。另一个是从政府的角度出发,在此我检查AIS是否以总支出为条件提高了子女抚养费的总额。分别采用了赫克曼(Heckman)的两步法和固定效应普通最小二乘法(OLS);结果表明,AIS对单身母亲获得的抚养费数量具有积极的和统计学显着的影响:子女抚养费,居住在实施AIS的州的儿童得到了抚养;深入的访谈案例研究表明,除技术外,还有许多特定因素影响AIS的采用,实施和成就的水平,因此也影响了子女抚养计划结果。这些因素包括:各个州如何运行其子女抚养费(组织);中央或县级(机构);利益相关者之间的互动(政治);状态管理(管理风格);负责该计划的IVD主管(领导风格);他们从立法和州长那里得到什么样的支持(资源和政治);和有效的周期(文化)。同样,各州的经济状况和人口统计学也是各州自动化系统差异的重要原因。

著录项

  • 作者

    Kim, Jeongsoo.;

  • 作者单位

    University of California, Berkeley.;

  • 授予单位 University of California, Berkeley.;
  • 学科 Political Science General.;Political Science Public Administration.;Sociology Public and Social Welfare.
  • 学位 Ph.D.
  • 年度 2009
  • 页码 240 p.
  • 总页数 240
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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