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The manager as a system's controller: An application of management systems engineering concepts.

机译:作为系统控制器的管理者:管理系统工程概念的应用。

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摘要

This research describes a longitudinal study and is about technology transfer from engineering to management. According to Kerlinger (1979), most practical management problems are formulated as engineering problems. So, it is legitimate to adapt general engineering techniques to solve those problems. Therefore, the objective of this research is twofold: (1) to establish the groundwork for a discipline of management systems engineering, and (2) to provide one example of its application.; A management system is any organizational position, its scope of authority, and its management tools. The Management System Model (MSM) describes a management system as the interaction between the manager, the operation, and the management tools (Kurstedt, Mendes, & Lee, 1988). Management systems engineering involves the specification, design, implementation and maintenance of management systems. The specification of a management system identifies the required performance characteristics in response to given events. The design is the prediction, with the aid of mathematical models, of the actual responses (outputs) to those events (inputs). The conceptual part of this research concerns the development of a mathematical model as a fundamental tool to specify and design engineering systems. The mathematical model is a control theory-based system estimator.; The applied part of this research draws upon an emergency exercise in an industrial plant. An emergency exercise is the live simulation of the response to a dangerous situation in an industrial setting. The management system is composed of the plant management, the industrial plant where a simulated accident occurs, and the management tools used during the emergency. The objective of the applied part is to show we can use a mathematical model to describe the dynamics of the emergency management system. The data to compare the model against is generated from information portrayed to the plant management during the unfolding of the exercise. The similarity between the model results and the data is apparent in graphical representations and verified through spectral cross-correlation.; Some significant contributions are the development of the conceptual framework, the demonstration of a quantitative analog for the MSM, and revitalizing the formal application of control theory to the study of management situations.
机译:这项研究描述了一项纵向研究,涉及技术从工程到管理的转移。根据Kerlinger(1979)的观点,大多数实际管理问题都被表述为工程问题。因此,采用通用的工程技术来解决这些问题是合理的。因此,本研究的目的是双重的:(1)为管理系统工程学科奠定基础,(2)提供其应用实例。管理系统是任何组织职位,其权限范围及其管理工具。管理系统模型(MSM)将管理系统描述为管理者,操作和管理工具之间的交互(Kurstedt,Mendes和Lee,1988年)。管理系统工程涉及管理系统的规范,设计,实施和维护。管理系统的规范标识响应给定事件的所需性能特征。该设计是借助数学模型对这些事件(输入)的实际响应(输出)的预测。本研究的概念部分涉及数学模型的开发,该数学模型是指定和设计工程系统的基本工具。数学模型是基于控制理论的系统估计器。本研究的应用部分借鉴了工厂的紧急演习。紧急演习是在工业环境中对危险情况做出响应的实时模拟。管理系统由工厂管理,发生模拟事故的工业工厂以及紧急情况下使用的管理工具组成。本应用部分的目的是表明我们可以使用数学模型来描述应急管理系统的动态。在演习进行期间,从向工厂管理层传达的信息中生成了用于比较模型的数据。模型结果和数据之间的相似性在图形表示中显而易见,并通过频谱互相关进行了验证。一些重要的贡献是概念框架的发展,MSM定量模拟的论证以及振兴控制理论在管理情况研究中的正式应用。

著录项

  • 作者

    Mendes, Joao Pedro M.;

  • 作者单位

    Virginia Polytechnic Institute and State University.;

  • 授予单位 Virginia Polytechnic Institute and State University.;
  • 学科 Business Administration Management.; Engineering Industrial.; Engineering System Science.
  • 学位 Ph.D.
  • 年度 1990
  • 页码 235 p.
  • 总页数 235
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 贸易经济;一般工业技术;系统科学;
  • 关键词

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