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THE MANAGEMENT OF PARTICIPATION: A COMPARISON OF WORK ENVIRONMENTS IN PARTICIPATORY AND TRADITIONAL MANAGEMENT SYSTEMS IN THE RETAIL FOOD INDUSTRY (PLANNING).

机译:参与管理:零售食品行业(计划)参与和传统管理系统中的工作环境比较。

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摘要

The interest in worker participation by traditional corporations, and the inclusion of Quality of Work Life (QWL) programs and financial incentives in collective bargaining agreements, present new situations that need to be examined in light of existing general concepts of participation and profit-sharing incentives. Exploratory research on these issues was conducted within a chain of supermarkets which had launched an effort to recover from serious decline. Recovery was accomplished through a cooperative labor-management effort, and a collective bargaining agreement resulted which provided for both a QWL program and financial incentives. The design and implementation of the QWL program took the form of Interactive Planning, a systemic planning approach which allows all employees to participate.; The research question was: "Do corporations that use a participatory management system have work environments superior to those of traditionally managed corporations, as evaluated by the employees?"; The Work Environment Scale was used to compare quantitatively employee evaluation of the work environment in the participatory supermarkets versus the traditionally managed supermarkets. Interviews and observations were also used to describe the differences in these management systems.; The Work Environment Scale did not find strong statistical differences among the groups studied. However, the results suggested that participatory management can result in a favorable assessment of aspects of the work environment that are likely to be affected by participatory activities, such as an emphasis on good planning, getting the job done, and new approaches. The qualitative material was useful in explaining why the expected overall difference between participatory and traditional management systems did not emerge clearly from the research instrument.; Independently-owned supermarkets (in contrast to chains), probably because of decentralized ownership and the small size of the companies, experience many of the benefits of participatory management. Paradoxes created by the inclusion of QWL programs in collective bargaining contracts are explored.
机译:传统公司对工人参与的兴趣,以及在集体谈判协议中纳入工作生活质量(QWL)计划和财务激励措施的现状,提出了新的情况,需要根据现有的普遍参与概念和分享利润的激励措施进行研究。在一系列连锁超市中进行了关于这些问题的探索性研究,这些连锁超市已开始努力从严重下滑中恢复过来。通过合作的劳资管理工作实现了恢复,并达成了集体谈判协议,该协议提供了QWL计划和财政激励措施。 QWL计划的设计和实施采用交互式计划的形式,这是一种系统性的计划方法,允许所有员工参与。研究的问题是:“根据员工的评价,使用参与式管理系统的公司的工作环境是否优于传统管理的公司?”;工作环境量表用于定量比较参与式超市和传统管理超市中员工对工作环境的评估。访谈和观察也被用来描述这些管理系统的差异。工作环境量表在所研究的各组之间未发现明显的统计学差异。但是,结果表明,参与式管理可以对可能受到参与式活动影响的工作环境进行有利的评估,例如强调良好的计划,做好工作和采用新的方法。定性材料有助于解释为什么研究工具不能清楚地表明参与式管理系统与传统管理系统之间预期的总体差异。独立所有权的超市(与连锁店相比)可能是由于所有权分散和公司规模小,因此可以享受参与式管理的许多好处。探索了将QWL程序纳入集体谈判合同而产生的悖论。

著录项

  • 作者

    NICHOLSON, MARGARET MARTIN.;

  • 作者单位

    University of Pennsylvania.;

  • 授予单位 University of Pennsylvania.;
  • 学科 Business Administration Management.
  • 学位 Ph.D.
  • 年度 1985
  • 页码 293 p.
  • 总页数 293
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 贸易经济;
  • 关键词

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