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The relationship among employees' work values, job stress, and job satisfaction before and during the privatization of three commercial banks in Taipei, Taiwan.

机译:台湾台北三家商业银行私有化之前和期间,员工的工作价值,工作压力和工作满意度之间的关系。

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摘要

The purpose of this study was to investigate the relationship among high-level employees' work values, levels of job stress, and levels of job satisfaction in 3 financial institutions in Taipei, Taiwan in the process of privatization. The researcher examined this issue by surveying the high-level financial employees in 3 banking systems who continued employment after the banks privatized. A total of 408 surveys were returned, a return rate of 81.6%.;Before privatization, the participants enjoyed the status of public servants. Generally, people aspired to work in state-owned enterprises because the social status was higher than that of employees of privatized enterprises and government jobs were more stable with better job benefits. Therefore, people felt more satisfaction with their job when they held the status of public servant; and job stress was lower. In this study, employees were generally satisfied with their jobs. Those who felt that pay was important or that their abilities were underused reported less satisfaction. But most employees did not rate these as important factors.;During the privatization period, the high-level employees' status as public servants had been lost. Thus, their social status, job benefits, and life security decreased. Privatization changed the operating character of the banking systems. Employees had to carry more responsibility and take on additional work in the more competitive market. As a result, the high-level employees felt more stress during privatization. The multiple regression process showed that they became most concerned about pay, promotion, social status, and assignment to task that best reflected their abilities.;According to the results of before privatization and during privatization, the participant report showed the high-level employees felt more stress, and attached more significance to pay, and promotion. At the same time, their satisfaction decreased. These results demonstrated that privatization had a huge influence on the high-level employees' attitudes toward their jobs. They showed significant resistance to change.
机译:这项研究的目的是调查私有化过程中台湾台北的3家金融机构中高级员工的工作价值观,工作压力水平和工作满意度之间的关系。研究人员通过调查3个银行系统中的高级金融雇员来研究此问题,这些雇员在银行私有化后仍继续就业。总共返回了408个调查,返回率为81.6%。在私有化之前,参与者具有公务员身份。通常,人们希望在国有企业工作是因为社会地位高于私有化企业的雇员,而且政府工作更稳定,工作福利也更高。因此,当人们拥有公务员身份时,对他们的工作就会感到更加满意。并且工作压力较低。在这项研究中,员工通常对他们的工作感到满意。那些认为薪酬很重要或他们的能力没有得到充分利用的人则表示满意度较低。但是大多数员工并没有将这些因素视为重要因素。在私有化期间,高级员工的公务员身份已经丧失。因此,他们的社会地位,工作福利和生活保障下降。私有化改变了银行系统的运作特征。在竞争激烈的市场中,员工必须承担更多责任并承担更多工作。结果,高级员工在私有化过程中感到压力更大。多元回归过程表明,他们最关注薪酬,晋升,社会地位以及最能反映其能力的任务分配。根据私有化之前和私有化期间的结果,参与者报告显示高级员工感到压力更大,重视支付和晋升。同时,他们的满意度下降。这些结果表明,私有化对高级员工的工作态度产生了巨大影响。他们表现出对变革的强烈抵抗。

著录项

  • 作者

    Cheng, Chih-Hsiung.;

  • 作者单位

    University of the Incarnate Word.;

  • 授予单位 University of the Incarnate Word.;
  • 学科 Business Administration Management.;Economics Finance.;Psychology Industrial.
  • 学位 Ph.D.
  • 年度 2009
  • 页码 177 p.
  • 总页数 177
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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