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Single Sign-On (SSO): Perceived benefits versus reported productivity benefits in the healthcare vertical.

机译：单一登录（SSO）：在医疗保健垂直领域的感知收益与报告的生产力收益。

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摘要

This study examined perceived versus observed benefits of Single Sign-On (SSO) in the healthcare vertical. In particular, it looked at three groups within the organizations. Physicians, nurses, and IT helpdesk staff. The quantitative study on a broad sense, attempted to research pre-existing data collected from organizations that had implemented SSO technology in their respective healthcare environments. The research attempted to answer the following four questions. "Was there significance in productivity before and after SSO implementation among physicians, nursing staff, and IT helpdesk staff?" Results indicated that there was a significant change in productivity amongst the three staff groups post SSO implementation. Second, "Was there significance in productivity before and after SSO implementation among IT helpdesk staff?" Results indicated that yes, there was significant positive difference in productivity post SSO implementation among IT helpdesk staff. Third, "Was there significance in productivity before and after SSO implementation among nursing staff?" Research showed that there was no statistical significance in productivity post SSO implementation among nursing staff. Fourth, "Was there significance in productivity before and after SSO implementation among physicians?" Results indicated that there was a significant positive change in productivity post SSO implementation. This research helps healthcare organizations quantitatively consider how productivity will be affected by this particular technology amongst the different staff groups. Especially in an environment where technology increases every year. Future research that includes other areas besides productivity is recommended. Furthermore, future research can include other staff groups.
机译：这项研究检查了在医疗保健行业中单点登录（SSO）的感知收益与观察收益。特别是，它考察了组织内的三个小组。医师，护士和IT服务台人员。广义上的定量研究试图研究从在各自的医疗环境中实施SSO技术的组织收集的既有数据。该研究试图回答以下四个问题。 “在实施SSO前后，医生，护理人员和IT服务台人员的工作效率是否有意义？”结果表明，在实施SSO之后，三个工作人员之间的生产率有了显着变化。第二，“ IT服务台人员在实施SSO之前和之后的生产力是否具有重要意义？”结果表明，是的，IT支持服务人员在SSO实施后的生产力方面存在显着的积极差异。第三，“在护理人员中实施SSO之前和之后，生产率是否有意义？”研究表明，在护理人员中实施SSO后的生产率没有统计学意义。第四，“在医生实施SSO之前和之后，生产力是否具有重要意义？”结果表明，在实施SSO之后，生产率有了显着的积极变化。这项研究可帮助医疗保健组织从数量上考虑不同员工群体中该特定技术将如何影响生产力。尤其是在技术每年都在增长的环境中。建议将来进行除生产力以外的其他研究。此外，未来的研究可以包括其他人员。

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  • 作者

    Rosales, Josue R.;

  • 作者单位

    Capella University.;

  • 授予单位 Capella University.;
  • 学科 Health Sciences Health Care Management.;Information Technology.
  • 学位 Ph.D.
  • 年度 2015
  • 页码 116 p.
  • 总页数 116
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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