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Case Study of the Role of Military Middle Managers in Change Incidents: A View Using Sensemaking and LMX Theories

机译：军事中层管理人员在变革事件中的角色的案例研究：使用感官分析和LMX理论的观点

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The goal of this research was to identify roles associated with modern military middle managers, especially as they relate to change incidents. This single case study research explores the relationship between middle management and successful change implementation within large, governmental organizations using an in-depth qualitative method. Military organizations are an underrepresented population in leadership and organizational studies, but they offer some of the best examples of interdisciplinary studies, organizational adaptation, and complex work environments. This research addresses gaps and deficiencies in the current leadership body of literature to identify potential middle management impact within an organization and on change management effectiveness. It focuses on military middle managers who operate in a rigid structure to understand how they adapt to perform their key roles such as sensemaking, and how key relationships impact their ability to perform their roles. The research methodology consisted of a qualitative single case study exploring the complexities of how the middle managers in military organizations understand their roles, and how those roles have shifted due to ever-present change. The sample frame consisted of retired active duty military officers between the rank of O-4 to O-6, who retired within the last 10 years and had spent a minimum of two years as a middle manager on a higher headquarters staff. All data were self-reported through face-to-face interviews and compared against responses to overlapping concepts. Data analysis occurred through in vivo open coding of verbatim transcripts, followed by the second round of a priori coding to further reduce concepts into categories and themes. Categories and themes were compared against reviewed literature, which highlighted a lack of sensemaking understanding by military middle managers and a misalignment with modern middle manager concepts associated with their corporate environments counterparts.

机译：这项研究的目的是确定与现代军事中层管理人员相关的角色，尤其是与变革事件相关的角色。这项单案例研究使用深入的定性方法探索了大型政府组织内部中层管理与成功实施变更之间的关系。军事组织在领导和组织研究中的代表性不足，但是它们提供了跨学科研究，组织适应性和复杂工作环境的一些最佳示例。这项研究解决了当前领导力文献中的空白和不足，以识别组织内部潜在的中层管理影响以及变革管理有效性。它着重于军事中层管理人员，他们的工作结构僵化，以了解他们如何适应履行关键角色，例如感觉制造，以及关键关系如何影响其履行职责的能力。该研究方法包括定性的单案例研究，探讨军事组织中层管理人员如何理解其角色以及由于不断变化而导致的角色转变的复杂性。样本框架由O-4至O-6级别的退休现役军官组成，他们在过去10年内退休，并在总部较高的人员中担任中级经理至少两年。所有数据都是通过面对面访谈自我报告的，并与对重叠概念的回答进行了比较。数据分析是通过逐字记录的体内公开编码进行的，随后是第二轮先验编码，以进一步将概念简化为类别和主题。将类别和主题与经过回顾的文献进行了比较，这些文献突显了军事中层管理人员缺乏有意义的理解，并且与与公司环境对应者相关的现代中层管理人员概念不一致。

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作者
Cordes, Daniel J., Jr.;
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作者单位

Capella University.;

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授予单位 Capella University.;
学科 Management.
学位 Ph.D.
年度 2018
页码 282 p.
总页数 282
原文格式 PDF
正文语种 eng
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Case Study of the Role of Military Middle Managers in Change Incidents: A View Using Sensemaking and LMX Theories

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