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The impact of social media on sports attendance and merchandising sales

机译:社交媒体对体育出勤和商品销售的影响

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摘要

The onset of social media has expanded communication in sports, but few studies have investigated whether social media as a sport marketing tool increases team revenue. The purpose of this study is to determine what effect a social media campaign on Twitter has on increasing attendance and merchandising sales of a college athletic program and what influence Twitter has on team identification. This research draws on theories of consumer behavior and social identity to explain the effects of team identification in social media marketing campaigns and its financial implications. The following research questions guided this study: 1) How does social media influence team identification in consumers as measured by Twitter analytics? 2) How does the social media platform Twitter contribute to consumers' sense of team identification as measured by the number of followers? 3) How does Twitter influence branding as measured by post engagements as indicated in Twitter analytics? 4) How does a social media marketing campaign on Twitter impact game attendance? 5) How does a social media marketing campaign on Twitter impact fan merchandising sales? Data were analyzed through descriptive statistics, independent t-test, and Pearson correlation in IBM SPSS Statistics 23.;Keywords: social media, team identification, social identity, sport marketing.
机译:社交媒体的出现扩大了体育界的交流,但是很少有研究调查社交媒体作为一种体育营销工具是否会增加团队收入。这项研究的目的是确定Twitter上的社交媒体活动对增加大学体育课程的出勤率和商品销售有何影响,以及Twitter对团队认同的影响。这项研究利用消费者行为和社会身份的理论来解释团队识别在社交媒体营销活动中的影响及其财务影响。以下研究问题指导了本研究:1)社交媒体如何通过Twitter分析衡量对消费者中团队识别的影响? 2)社交媒体平台Twitter(按关注者数量衡量)如何对消费者的团队认同感做出贡献? 3)通过Twitter参与度(如Twitter分析中所示)衡量,Twitter如何影响品牌塑造? 4)Twitter上的社交媒体营销活动如何影响游戏上座率? 5)Twitter上的社交媒体营销活动如何影响粉丝的商品销售?通过描述性统计,独立t检验和IBM SPSS Statistics 23中的Pearson相关性对数据进行了分析;关键词:社交媒体,团队识别,社交身份,体育营销。

著录项

  • 作者

    Zengaro, Elisabetta C.;

  • 作者单位

    Delta State University.;

  • 授予单位 Delta State University.;
  • 学科 Sports Management.
  • 学位 M.S.
  • 年度 2018
  • 页码 56 p.
  • 总页数 56
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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