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Professional Immigrant Women in Medium and Large Organizations in the USA: A Phenomenological Study Exploring Communication Conflicts that Arise from Language.

机译:美国中型和大型组织中的职业移民妇女:一项现象学研究,探讨语言引起的沟通冲突。

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摘要

Cultural diversity is increasing in workplaces around the world, and developed countries are receiving more immigrants than developing countries every year. The result of the immigration phenomenon in the United States is that more immigrants are integrating into workplaces, which creates more opportunities for interaction. Managing diversity is still a challenge for organizations and countries, and particularly for countries that are high immigrant receivers. This qualitative study used semi-structured interviews so professional immigrant women could describe their experiences and share their perspectives on being in the workplace in the United States. Through professional immigrant women's perspectives and their voices, a database was established from which data were coded, compared, categorized, further coded, and analyzed using phenomenological methodology. The participants described their experiences in the United States, and differences between their expectations and their actual experiences; because of the cultural gaps between their home countries and the United States, professional women encountered adjustment difficulties with respect to verbal and nonverbal conflicts in the host country. To overcome such difficulties, professional women employed several strategies to cope with the verbal conflicts. They also had to adjust their body language by providing more distance than in their home country and not touching the listener. This study has implications for professional immigrant women and for organizations. Since there are increasing numbers of people with multicultural backgrounds in organizations, related issues will not dissipate soon; therefore, organizations should understand the context of multiculturalism. Professional immigrant women in this study advised newcomers not to listen to people from their countries who are not supportive of them in advancing their careers; they also advised newcomers to work harder to reach their goals and ignore any negative attitudes from their own people.
机译:在世界各地的工作场所中,文化多样性正在增加,并且发达国家每年收到的移民人数超过了发展中国家。美国移民现象的结果是,越来越多的移民融入工作场所,这创造了更多的互动机会。对于组织和国家,尤其是对于移民数量大的国家而言,管理多样性仍然是一个挑战。这项定性研究使用了半结构化访谈,因此专业移民妇女可以描述自己的经历并分享他们对在美国工作场所的看法。通过职业移民妇女的观点和声音,建立了一个数据库,利用现象学方法对数据进行编码,比较,分类,进一步编码和分析。参与者描述了他们在美国的经历,以及他们的期望与实际经历之间的差异;由于本国与美国之间的文化鸿沟,职业女性在东道国的口头和非口头冲突方面遇到了调整困难。为了克服这些困难,职业妇女采取了几种策略来应对口头冲突。他们还必须通过提供比自己家乡更多的距离并且不触摸听众来调整肢体语言。这项研究对职业移民妇女和组织有影响。由于组织中具有多元文化背景的人员越来越多,因此相关问题不会很快消失。因此,组织应了解多元文化主义的背景。在这项研究中,职业移民妇女建议新移民不要听取来自本国的不支持她们发展事业的人的意见;他们还建议新来者更加努力地实现自己的目标,并忽略自己人民的任何消极态度。

著录项

  • 作者

    Suklun, Harika.;

  • 作者单位

    Sullivan University.;

  • 授予单位 Sullivan University.;
  • 学科 Business Administration Management.;Speech Communication.
  • 学位 Ph.D.
  • 年度 2014
  • 页码 195 p.
  • 总页数 195
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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