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首页> 外文学位 >Understanding the advantages gamers bring to the workforce and what their skillset means for the future of handheld scanning technology in large industrial organizations.
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Understanding the advantages gamers bring to the workforce and what their skillset means for the future of handheld scanning technology in large industrial organizations.

机译：了解游戏玩家为员工带来的优势以及他们的技能对大型工业组织中的手持式扫描技术的未来意味着什么。

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摘要

Two of the biggest issues facing large organizations today are knowledge transfer from the retiring Baby Boomers to their younger replacements, the Gamers, and the retention of those younger employees. Retirees are replaced by people 34 years old or younger who think, learn, believe, respond, and work differently further increasing the cultural gap that must be traversed in order to successfully transfer knowledge. This younger demographic is raised on technology and may not remember a time when there were no computers, video games, mobile devices, and the Internet. Large organizations aspiring to stay relevant must learn to take advantage of these unique traits. For organization that utilize repetitive work processes involving ruggedized handheld computing tools, both of these issues mentioned can be remediated through the adoption of modern technology. Some ruggedized handheld device manufacturers, however, have been hesitant to embrace consumer-implemented solutions such as the removal of all physical keys in order to incorporate touchscreen only input. Using Baby Boomer and Gamer-aged workers from a large transportation company experienced with ruggedized handheld devices, a time and error evaluation was performed to determine which input type is best by generation. This study found that moving from physical keyed devices to ruggedized handhelds with touchscreens only is a productive move for an industrial workforce but it's the Boomers who stand to benefit from this change the most, not the Gamers. This study also identified near future requirements for the next iteration of ruggedized handheld devices based on the expectations of members of the current and future workforce. Results showed that participants from all generations selected a device that followed the touchscreen only model for data input. Experienced users from all generations preferred a smaller device with a large screen size. Lastly, Lean and Six Sigma were combined and their benefits explored in an effort of implementing manufacturing quality tools into a global, service-based, logistics organization. These tools and principles were used to improve the quality and timeliness of selecting and implementing a new ruggedized handheld device for the line-level workers on a global scale.
机译：当今大型组织面临的两个最大问题是，从退休的婴儿潮一代到更年轻的接班人，游戏玩家的知识转移以及这些年轻员工的保留。退休人员被34岁以下的年轻人所取代，他们以不同的方式思考，学习，相信，回应和工作，进一步扩大了为成功转移知识而必须克服的文化鸿沟。这个年轻的人群是在技术上成长起来的，可能不记得没有电脑，视频游戏，移动设备和互联网的时代。渴望保持相关性的大型组织必须学会利用这些独特的特征。对于使用涉及耐用手持计算工具的重复工作流程的组织，可以通过采用现代技术来解决上述两个问题。但是，一些坚固耐用的手持设备制造商却犹豫不决地接受消费者实现的解决方案，例如删除所有物理按键，以便合并仅触摸屏的输入。使用一家大型运输公司的婴儿潮一代和Gamer年龄的工作人员，他们对坚固耐用的手持设备有丰富的经验，并进行了时间和错误评估，以确定哪种输入类型最适合一代。这项研究发现，从物理按键设备转移到带触摸屏的耐用型手持设备，对于工业劳动力来说只是一个富有成效的举动，但Boomers将从中受益最大，而不是游戏玩家。这项研究还根据当前和未来员工的期望，确定了耐用手持设备的下一次迭代的近期需求。结果表明，各代参与者都选择了一种设备，该设备遵循仅触摸屏模式进行数据输入。各个年龄段的有经验的用户都喜欢具有大屏幕尺寸的较小设备。最后，精益和六西格码相结合，并在将制造质量工具应用于全球性，基于服务的物流组织的努力中，探索了它们的收益。这些工具和原理用于提高在全球范围内为生产线工人选择和实施新的耐用型手持设备的质量和及时性。

著录项

  • 作者

    Burch, Reuben Flournoy.;

  • 作者单位

    Mississippi State University.;

  • 授予单位 Mississippi State University.;
  • 学科 Engineering Industrial.
  • 学位 Ph.D.
  • 年度 2014
  • 页码 142 p.
  • 总页数 142
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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