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An Investigation of the Antecedents and Impacts of Logistics Management Capabilities and Logistics Outsourcing.

机译：物流管理能力和物流外包的前因及其影响的调查。

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摘要

Logistics costs constitute a significant portion of US economy every year. As operations become globalized and dispersed geographically, and channel power concentrated closer to the end-customer, logistics roles within companies have become more strategic. Hence, by cultivating and managing logistics capabilities efficiently and effectively, companies can achieve competitive edge. In this context, logistics outsourcing is becoming an important governance choice for acquiring required logistics capabilities, in more globalized and complex settings, requiring specialized expertise. Consequently, the market for logistics outsourcing has increased during the past few years and the magnitude of outsourced logistics is much higher than in-house logistics. This dissertation explores these issues under three essays described below.;The first essay investigates effects of logistics function on firm performance. The potential of logistics as a source of competitive advantage has traditionally not attracted much attention, because top management often has regarded logistics as a function merely to support other operations. Even though few studies identified distinctive capabilities which firms can derive from their logistics function and tested their strategic contributions to firm performance, those capabilities do not fully demonstrate the strategic potential of logistics functions because distinctive capabilities do not necessarily support the firm's competitive objectives. Therefore, this essay aims to find out the strategic value of logistics function and its effects on business performance drawing on the Theory of Production Competence. The Theory of Production Competence posits that a firm can generate improved performance by developing functional capabilities that need to be aligned with functional strategic objectives as well as the firm's overall strategic goals. The theory encompasses two different alignments: functional and strategic alignment. Adapting this theory into logistics settings, this essay defines the two alignments as logistics competence and strategic alignment, respectively, and postulates that logistics competence can generate improved performance, conditional on higher strategic alignment. For testing the various hypotheses, primary data was collected from a sample of CEOs, senior managers, and mid- and upper-level supply chain and logistics managers in North American manufacturing firms. A new index to operationalize logistics competence was adopted. The results support most of the hypotheses and show that, developing logistics capabilities aligned with logistics strategic objectives, along with the firm's overall strategic goals, firms can lead to higher firm performance under many business settings.;The second essay investigates the effects of institutional pressures on the extent of logistics outsourcing based on the notions of institutional isomorphism. The essay hypothesizes that, in addition to rational efficiency, institutional pressures could be related to the stage of decisions on the extent of logistics outsourcing. In addition, firms are heterogeneous with respect to the extent of logistics outsourcing under a similar institutional environment in reality. This essay attempts to address the heterogeneity in the perspective of human agency perspective. Accordingly, this essay postulates that top management members' beliefs and behaviors mediate the impacts of institutional pressures on the extent of logistics outsourcing. The top management constitutes human agency, translating external influences into managerial actions on organizational structures, based on their perceptions and beliefs of institutional practices, providing internal institutional norms and values by which managers should engage in structuring actions related to the use of logistics outsourcing. To test the hypotheses, survey data was collected from manufacturing firms which had already outsourced parts or whole logistics functions and are North American companies. Using partial least squares (PLS) methodology, the effects of institutional pressures, rational efficiency, and top management on the extent of logistics outsourcing were tested. The extent of logistics outsourcing was measured using two different measurement items: costs allocated to outsourced logistics activities over total logistics costs and the number of outsourced logistics activities. The results show that institutional pressures, rational efficiency have different results of their effects on the extent of logistics outsourcing depending on the measurement items. In addition, top management mediated the institutional effects on the extent of logistics outsourcing when the extent of logistics outsourcing is defined as the number of outsourced logistics activities.;The third essay presents a state-of-the-art survey of literature on logistics outsourcing and the status of logistics outsourcing in manufacturers. Based on a critical appraisal of past literature, this essay attempts to clarify and identify the major gaps for future research. In addition, this study also investigates the characteristics of logistics and logistics outsourcing by surveying the status of logistics outsourcing to derive a deeper understanding of logistics outsourcing. The survey targeted at a sample of CEO and senior managers and mid- and upper-level supply chain and logistics managers in manufacturing firms. The results are discussed at length in the essay to be topical relevance to both researchers and practitioners.
机译：物流成本每年占美国经济的很大一部分。随着业务的全球化和地理分布的分散，以及渠道力量越来越集中于最终客户，公司内部的物流角色变得更具战略意义。因此，通过有效和有效地培养和管理物流能力，公司可以获得竞争优势。在这种情况下，物流外包已成为在更全球化和更复杂的环境中获取所需物流能力，需要专业知识的重要治理选择。因此，在过去几年中，物流外包的市场增加了，外包物流的规模比内部物流要高得多。本文在以下三篇论文中探讨了这些问题。第一篇论文研究了物流功能对企业绩效的影响。物流作为竞争优势来源的潜力在传统上并未引起太多关注，因为高层管理人员常常将物流视为仅支持其他业务的功能。尽管很少有研究能够确定企业可以从其物流职能中获得的独特能力并测试了其对企业绩效的战略贡献，但这些能力并未充分展示物流职能的战略潜力，因为独特能力不一定支持企业的竞争目标。因此，本文旨在借鉴生产能力理论，探讨物流职能的战略价值及其对企业绩效的影响。生产能力理论认为，企业可以通过开发需要与职能战略目标以及企业总体战略目标保持一致的职能能力来提高绩效。该理论包含两个不同的方向：功能和战略方向。将这一理论应用到物流环境中，本文将这两种一致性分别定义为物流能力和战略一致性，并假设物流能力可以在更高的战略一致性下产生更高的绩效。为了检验各种假设，从北美制造公司的CEO，高级经理以及中上层供应链和物流经理的样本中收集了主要数据。采用了一种新的指标来运作物流能力。结果支持大多数假设，并表明，开发与物流战略目标一致的物流能力以及公司的整体战略目标，可以在许多业务环境下提高公司的绩效。;第二篇文章探讨了制度压力的影响基于制度同构概念的物流外包程度。本文假设，除了合理的效率外，制度压力可能与物流外包程度的决策阶段有关。此外，在现实的类似制度环境下，企业在物流外包的程度方面也存在差异。本文试图从人类代理视角解决异质性问题。因此，本文假设高层管理人员的信念和行为可以调解机构压力对物流外包范围的影响。高层管理人员是人的代理机构，根据他们对机构实践的看法和信念，将外部影响转化为对组织结构的管理行为，提供内部机构规范和价值观，经理应据此进行与使用物流外包有关的结构性行为。为了检验假设，调查数据是从已经将部分或全部物流职能外包并属于北美公司的制造公司收集的。使用偏最小二乘（PLS）方法，测试了机构压力，合理效率和最高管理人员对物流外包范围的影响。物流外包的程度使用两个不同的衡量项目来衡量：分配给外包物流活动的成本超过总物流成本，以及外包物流活动的数量。结果表明，机构压力，合理效率对物流外包程度的影响取决于测量项目。此外，当将物流外包的程度定义为外包的物流活动的数量时，高层管理人员就对物流外包的范围产生了制度性影响。第三篇文章介绍了有关物流外包和服务外包的最新文献制造商物流外包的状况。在对过去的文献进行批判性评价的基础上，本文试图阐明和确定未来研究的主要差距。此外，本研究还通过调查物流外包的状况来调查物流和物流外包的特征，以加深对物流外包的了解。该调查的对象是制造业公司的首席执行官和高级经理以及中上层供应链和物流经理。在本文中对结果进行了详尽的讨论，以使研究人员和从业人员都可以在主题上相关。

著录项

  • 作者

    Park, Soomin.;

  • 作者单位

    State University of New York at Buffalo.;

  • 授予单位 State University of New York at Buffalo.;
  • 学科 Management.
  • 学位 Ph.D.
  • 年度 2017
  • 页码 121 p.
  • 总页数 121
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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