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Supporting the user experience in free/libre/open source software development.

机译：支持自由/自由/开源软件开发中的用户体验。

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摘要

With the increasing number and awareness of free/libre/open source software (FLOSS) projects, Internet users can download a FLOSS tool that meets just about any need. The user experience of projects, however, varies greatly and identifying FLOSS projects that offer a positive user experience (UX) is challenging. FLOSS projects center on software developer activities with little attention to user-centered design activities that could increase the user experience on the project. The purpose of this dissertation is to understand open source software ecology in order to bring support for user experience design activities on FLOSS projects. CodePlex, an open source project hosting website, serves as the open source software ecology.;The research consists of two phases, a descriptive science phase and a design science phase. In the descriptive phase fieldwork in the form of ethnomethodologically informed ethnography describes the everyday activities of three groups: the team that produces CodePlex, the participants who use CodePlex to produce open source projects, and user experience practitioners who bring their expertise to design software with a positive user experience. The descriptive phase also includes an analysis of activity awareness of the three groups. The design science phase consists of a claims analysis that provides design rationale for a design that proposes to support UX activities on CodePlex. The results show that activity awareness contributes to the socio-technical solution where UX activities can be supported as a new community of practice, with features that support building social capital. The UX support features include a UX workspace where UX contributors recognize their value and other features that support the presence of UX throughout the project site and the CodePlex community.;This dissertation contributes empirical materials from the descriptions of everyday activities of the three groups and analytic materials generated from the activity awareness and claims analyses that are translated into design representations. Specifically the contributions include (1) mechanisms of articulation work of the three groups and how the mechanisms contribute to the design representation; (2) the demonstration of a translation science in computersupported cooperative work (CSCW) and human-computer interaction (HCI); and (3) an understanding of how UX activities and software engineering activities integrate.
机译：随着对自由/自由/开源软件（FLOSS）项目的了解和认识的增加，Internet用户可以下载满足几乎任何需求的FLOSS工具。但是，项目的用户体验差异很大，要确定提供积极的用户体验（UX）的FLOSS项目是一项挑战。 FLOSS项目以软件开发人员的活动为中心，很少关注以用户为中心的设计活动，这些活动可能会增加项目的用户体验。本文的目的是了解开源软件的生态学，以便为FLOSS项目的用户体验设计活动提供支持。开源项目托管网站CodePlex充当了开源软件生态学。该研究包括两个阶段，一个描述性科学阶段和一个设计科学阶段。在描述阶段，以族裔方法学民族志形式的野外工作描述了三个小组的日常活动：产生CodePlex的团队，使用CodePlex产生开放源代码项目的参与者以及将他们的专业知识带到设计软件的用户体验从业者。积极的用户体验。描述阶段还包括对三组活动意识的分析。设计科学阶段包括一个索赔分析，该索赔分析为提议在CodePlex上支持UX活动的设计提供了设计依据。结果表明，活动意识有助于社会技术解决方案，其中UX活动可以作为一种新的实践社区得到支持，并具有支持建立社会资本的功能。 UX支持功能包括一个UX工作区，其中UX贡献者认识到他们的价值；其他功能则支持UX在整个项目站点和CodePlex社区中的存在。本论文从三组日常活动的描述和分析中提供经验材料。从活动意识和索赔分析生成的材料被转换为设计表示形式。具体而言，贡献包括（1）这三组的表达工作机制，以及这些机制如何有助于设计表示； （2）在计算机支持的合作工作（CSCW）和人机交互（HCI）中演示翻译科学； （3）对UX活动和软件工程活动如何集成的理解。

著录项

  • 作者

    Bach, Paula M.;

  • 作者单位

    The Pennsylvania State University.;

  • 授予单位 The Pennsylvania State University.;
  • 学科 Information Science.;Computer Science.
  • 学位 Ph.D.
  • 年度 2009
  • 页码 209 p.
  • 总页数 209
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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