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A study of outsourcing of premedia services to India by US companies.

机译：对美国公司将印前媒体服务外包给印度的研究。

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摘要

Offshore outsourcing continues to gain prominence as the printing industry strides into the future. With different segments of the industry looking at reducing costs and, in exchange providing value-added services, more companies turn towards outsourcing services offshore as a solution. Although it is still unclear whether companies stand to gain from outsourcing offshore in the long-term, at present it is believed that sending parts of labor offshore provides companies with the much-needed opportunity to focus on their core businesses in addition to realizing monetary gains.;The Premedia segment of the printing industry comprises several different types of work that take place prior to specifying the media used for output. Certain Premedia services are more likely to be outsourced offshore than are others. The main aim of this study is to predict which Premedia tasks and services are more likely to be outsourced, based on an understanding of the nature of the work involved. In their book, The New Division of Labor: How Computers are Creating the Next Job Market, Frank Levy and Richard Murnane (2004) write about the division of labor in today's industries and the kinds of jobs that are considered to be good candidates for offshore outsourcing. They state that rules-based work, which involves minimal complexities and misunderstandings, are the right choice for offshore outsourcing. The objectives of this research are: (1) To analyze the differences between the theory and the practice of outsourcing of Premedia tasks and services. (2) To present Premedia labor division models. These objectives are attained by considering the following research question: Are the types of Premedia work that lend themselves to offshore outsourcing rules-based?;This is exploratory research which identifies sixty-eight individual tasks in Premedia and categorizes them as fully automated, rules-based, or patterns-based. This is done through a study of relevant literature, observations, and personal judgments. The researcher concludes that, in Premedia, the types of rules-based work that are performed on digital material are theoretically more likely to be outsourced offshore. To support or refute this statement, the researcher conducted two interviews with Premedia services providers in India. The findings are that rules-based work is not the only type of work that is outsourced offshore. The varying levels of complexities associated with different types of work resulted in the researcher being able to predict that, even though rules-based Premedia work performed on digital material is most suited to be outsourced offshore, there is also patterns-based Premedia work that are moderately suited and least suited to be outsourced offshore.
机译：随着印刷业迈向未来，离岸外包业务继续得到重视。随着行业的不同领域都在考虑降低成本，并通过提供增值服务作为交换，越来越多的公司开始寻求将外包服务作为解决方案。尽管仍不清楚公司是否可以长期从离岸外包中获利，但目前人们认为，将部分劳动力转移到离岸公司为公司提供了除实现货币收益外还需要专注于其核心业务的机会。 。;印刷行业的Premedia部分包括几种不同类型的工作，这些工作在指定用于输出的介质之前进行。某些Premedia服务比其他服务更可能外包给海外。这项研究的主要目的是基于对所涉及工作性质的理解，预测哪些Premedia任务和服务更可能被外包。 Frank Levy和Richard Murnane（2004）在他们的《新劳动分工：计算机如何创造下一个就业市场》一书中谈到了当今行业中的劳动分工以及被认为是离岸外包的良好人选。外包。他们指出，基于规则的工作（涉及最少的复杂性和误解）是离岸外包的正确选择。本研究的目的是：（1）分析Premedia任务和服务外包的理论与实践之间的差异。 （2）展示Premedia分工模型。这些目标是通过考虑以下研究问题来实现的：Premedia工作的类型是否适合基于规则的离岸外包？；这是一项探索性研究，确定了Premedia中的68个单独任务并将其归类为完全自动化的规则，基于或基于模式的。这是通过研究相关文献，观察和个人判断来完成的。研究人员得出结论，在Premedia中，从理论上讲，对数字资料执行的基于规则的工作类型更可能外包给海外。为了支持或反驳这一说法，研究人员对印度的Premedia服务提供商进行了两次采访。研究发现，基于规则的工作并不是外包给海外的唯一工作类型。与不同类型的工作相关的复杂程度各异，这使得研究人员能够预测，即使对数字材料执行的基于规则的Premedia工作最适合外包给海外，也存在基于模式的Premedia工作，即适中且最不适合外包到海外。

著录项

  • 作者

    Nayak, Rahul P.;

  • 作者单位

    Rochester Institute of Technology.;

  • 授予单位 Rochester Institute of Technology.;
  • 学科 Business Administration General.;Economics Labor.;Operations Research.
  • 学位 M.S.
  • 年度 2009
  • 页码 81 p.
  • 总页数 81
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 贸易经济;劳动经济;运筹学;
  • 关键词

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