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Digital government, trust and cynicism: An empirical analysis of social capital and the use of technology by governmental institutions.

机译:数字政府,信任和犬儒主义:对社会资本和政府机构对技术的使用的实证分析。

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摘要

Digital government resources are being implemented in the United States (and the world) at an increasing pace. In Robert Putnam's widely cited work, Bowling Alone, the Harvard Political Scientist who is housed in the Kennedy School of Government focuses considerable attention on television viewing as an inhibitor of social capital formation. Replacing human interactions with television watching is argued to reduce the amount of social capital that will arise within a community;This doctoral dissertation investigates the question of whether participating in digital government activities and one's satisfaction with digital government has a predictive effect on community-level social capital formation.;Using two different data sources, the Stowell Datasets of Washington State University and the Pew Internet and American Life eGovernment Survey, this dissertation develops a measure for community-level social capital and uses it as an independent variable in relation to both individual-level trust in government, preferences for different types of digital government activities, use of different types of digital government resources and whether respondents perceive digital government as being an improvement in communicating with different levels of government: Federal, State and Local.;Along with salient demographic variables, this dissertation looks at whether digital government is increasing, decreasing or doing neither in the arena of community-level social capital. The findings reported here indicate that digital innovations associated with e-government are having neither the negative effects many critics had feared nor the dramatic positive outcomes many proponents had hoped for from innovations in information technology applied to government.;The reality is both more complex than either of these groups predicted, and more interesting to study. The generational differences found within the impact of e-government are of particular interest in this regard and are well documented here.
机译:在美国(和世界),数字政府资源正在以越来越快的速度实现。在罗伯特·普特南(Robert Putnam)广为引用的著作中,位于肯尼迪政府学院的哈佛政治学家鲍林·鲍林(Bowling Alone)将大量注意力集中在电视上作为社会资本形成的障碍。人们认为用电视观看代替人际互动可以减少社区内部将产生的社会资本;该博士论文研究了参与数字政府活动和人们对数字政府的满意度是否对社区级社会产生了预测作用的问题。本文利用华盛顿州立大学的斯托维尔数据集和皮尤互联网和美国生活电子政务调查这两个不同的数据源,开发了一种针对社区层面的社会资本的测度方法,并将其用作与两个个体相关的自变量对政府的信任,对不同类型的数字政府活动的偏好,对不同类型的数字政府资源的使用以及受访者是否认为数字政府是与联邦,州和地方政府之间沟通的一种进步。人口统计学显着变量本文研究的是数字政府是在社区级社会资本领域中是在增加,减少还是不增加。此处报告的发现表明,与电子政务相关的数字创新既没有引起许多批评家担心的负面影响,也没有许多支持者希望从应用于政府的信息技术创新中获得巨大的积极成果。这两个小组中的任何一个都可以预测,并且更有趣。在这方面,在电子政务影响范围内发现的代际差异尤其令人关注,并在此处有据可查。

著录项

  • 作者

    Grulke, Eric.;

  • 作者单位

    Washington State University.;

  • 授予单位 Washington State University.;
  • 学科 Political Science General.;Political Science Public Administration.
  • 学位 Ph.D.
  • 年度 2008
  • 页码 251 p.
  • 总页数 251
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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