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首页> 外文学位 >Is anyone there? The collapse of information and communication technologies in the social worlds of police, fire and emergency medical services .
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Is anyone there? The collapse of information and communication technologies in the social worlds of police, fire and emergency medical services .

机译：有人在吗？信息，通信技术在警察，消防和紧急医疗服务等社会世界中的崩溃。

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摘要

Emergency preparedness has become a significant concern in the wake of such horrific events as school shootings, terrorist attacks and natural disasters. The political attention given to emergency preparedness is largely connected to its apparent failure during the terrorist attacks on the World Trade Centre in 2001. Since these attacks, there has been substantial attention given to the state of emergency communication and information sharing (i.e., emergency interoperability). To improve emergency interoperability, information and communication technologies (lets) have been implemented throughout Emergency and Protective Services in Canada and the United States.;The functional and ideological disconnects, I argue, have resulted from: (a) technological anomalies arising from the incorporation of nonhuman actants (such as outside technologies and geographical landscape) and human heterogeneity (numerous workers belonging to various social worlds with multiple needs and uses); and, (b) the various social worlds' ideological and organizational contexts that guide the implementation and use of emergency technologies. To date, emergency ICTs have been implemented with little analysis of their impact on frontline responders or society at large. The present research, therefore, provides a grounded analysis and identifies how the local, situational and organizational use of emergency technologies can create impediments to emergency interoperability and collective activity.;Using contextual constructionism, social worlds I arenas theory and concepts from science and technology studies, I assess how these technologies are used by emergency responders in two organizationally distinct Canadian Emergency and Protective Services. From this comparative situational analysis, I uncover a two-part critical design-use disconnect between: (1) how emergency lets are designed to function and their in-situ application (functional disconnect); and, (2) how emergency technologies are conceived and defined to be needed by different emergency responders and ICTs designers (ideological disconnect).
机译：在发生诸如学校枪击，恐怖袭击和自然灾害之类的恐怖事件之后，应急准备已成为一个重大问题。政治上对应急准备的关注在很大程度上与它在2001年对世界贸易中心的恐怖袭击中的明显失败有关。自从这些袭击以来，人们对应急通信和信息共享的状态（即应急互操作性）给予了极大关注。 ）。为了提高紧急情况的互操作性，在加拿大和美国的整个紧急情况和保护服务中都已采用了信息和通信技术（让）。我认为，功能和意识形态上的脱节是由于：（a）合并产生的技术异常非人类行为者（例如外部技术和地理景观）和人类异质性（属于具有各种需求和用途的各个社会世界的众多工人）； （b）指导实施和使用紧急技术的各种社会世界的思想和组织环境。迄今为止，实施应急信息通信技术时几乎没有分析其对一线响应者或整个社会的影响。因此，本研究提供了扎实的分析并确定了应急技术在本地，情境和组织上的使用如何会给应急互操作性和集体活动造成障碍。;使用上下文建构主义，社会世界，竞技场理论和科学技术研究的概念，我评估了两个组织在组织上截然不同的加拿大紧急和防护服务部门中应急人员如何使用这些技术。从这种比较的情况分析中，我发现了在设计和使用之间存在两部分的关键部分：（1）紧急呼叫的设计方式及其在现场的应用（功能断开）； （2）不同的应急响应者和ICT设计者如何构思和定义所需的应急技术（意识形态脱节）。

著录项

  • 作者

    Sanders, Carrie B.;

  • 作者单位

    McMaster University (Canada).;

  • 授予单位 McMaster University (Canada).;
  • 学科 Sociology Organizational.;Information Science.
  • 学位 Ph.D.
  • 年度 2008
  • 页码 289 p.
  • 总页数 289
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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