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矿业企业跨文化冲突与对策研究

         

摘要

With increasing scale of China’s oversea investment ,China’s mining enterprises have been playing an important role in involving in the global allocation of mineral resources .The concept of "two resources and two markets”has safeguarded implementation of the strategy of diversified resources .Authors of this study discussed cultural differences of Chinese mining employees in cognitive barrier ,language understanding ,communication style ,values ,management modes ,and ethnocentrism ,so as to clarify the cross‐cultural conflicts of mining enterprises in decision‐making ,operation ,distribution ,management ,etc . Finally ,this study proposed countermeasures to identify cultural discrepancy ,establish relatively similar value ,practice localized strategy ,strengthen cross‐cultural training and melting ,etc .%中国矿业企业在实施资源保障多元化战略,利用“两种资源、两个市场”,参与全球矿产资源配置中发挥重要作用,海外投资规模不断扩大。笔者分析了中国矿业企业员工在认知障碍、语言理解、沟通风格、价值观、经营管理方式以及种族优越感等方面的文化差异,阐述了矿业企业在决策、经营、分配、管理等环节的跨文化冲突,提出了正确识别文化差异、建立趋同价值观、实行本土化策略、强化跨文化沟通、落实跨文化培训、跨文化深度融合等应对策略。

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