The ISO 9000 family of standards represents an international consensus on good management practices with the aim of ensuring that the organization can time and time again deliver the product or services that meet the client's quality requirements.These good practices have been distilled into a set of standardized requirements for a quality management system,regardless of what your organization does,its size,or whether its in the private,or public sector. The origins of ISO 9000 can be traced to the year 1968,the British
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