首页> 中文期刊> 《中国医学伦理学》 >品管圈在提高手术周转率及医务人员满意度中的应用研究

品管圈在提高手术周转率及医务人员满意度中的应用研究

         

摘要

Objective:To discuss the implementation and experience of the quality control circle ( QCC) activi-ty in shortening the interval time of consecutive operation and speeding up the turnover of operating table. Method:We formed a QCC team and explored the influential factors of the interval time of consecutive operation using quali-ty control technique. We found out the real reason, put forward corresponding countermeasures, and organized the implementation. Results: Before the implementation of QCC, the average interval time of consecutive operation was 24. 6 minutes, whereas it decreased to 16. 2 minutes after the implementation of QCC with the progress rate of 64. 87%. Through the QCC activities, the problem-solving ability, responsibility, communication and coordina-tion ability, motivation, confidence, team cohesion, and the use of quality control technique of the QCC members has improved significantly. Conclusion:Through the quality management tools of QCC, the interval time of con-secutive operation has greatly shorten, the turnover of operation table has improved, and doctors′ and operating room nurses′satisfaction has improved significantly.%目的:探讨品管圈活动在缩短接台手术间隔时间,加快手术台周转率中的实施与体会。方法组建QCC小组,运用品管手法,查找影响接台手术间隔时间的因素,进行分析,寻找出真正原因,提出相应的解决对策并组织实施。结果活动前平均每接台间隔时间24.6分钟,活动后平均每接台间隔时间16.2分钟,进步率为64.87%。且通过品管圈活动,圈员解决问题能力、责任心、沟通协调能力、积极性、自信心、团队凝聚力、品管手法的使用均有明显程度的提高。结论通过QCC的质量管理工具,大大缩短了接台手术间隔时间,提高了手术台周转率,明显提高了医生和手术室护士满意度。

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