目的：了解大理州第二人民医院（以下简称“我院”）门诊药物咨询情况，以期提高临床药学服务质量。方法：对我院2011年3月—2014年3月1238例完整药物咨询资料进行回顾性分析。结果：我院门诊药物咨询，以窗口咨询为主（1019例，占82�31％），以电话咨询为辅（219例，占17�69％）；以患者咨询为主（980例，占79�16％），且以＞60岁的老年人居多（741例，占59�86％）；咨询的问题包括用法与用量（493例，占39�82％）、药物相互作用（193例，占15�59％）、不良反应（114例，占9�21％）等。结论：开展药物咨询，对指导患者安全、有效用药具有重要意义，同时，我院药物咨询问题涉及面较广，药师需进一步提高专业水平。%OBJECTIVE: To investigate the outpatient drug counseling services in Dali Second People�s Hospital ( hereinafter referred to as“our Hospital”) in an effort to improve the quality of outpatient clinical pharmacy service. METHODS:The data of 1 238 drug counseling cases between March 2011 and March 2014 March in our hospital were retrospectively analyzed. RESULTS:Window counseling service was the predominant outpatient drug counseling type, accounting for 82�31%(1 019 cases), followed by telephone counseling (219 cases,17�69%);980(79�13%) were patients seeking for counseling services; 741 ( 59�86%) aged >60 years; 493 ( 39�82%) inquired dosage and administration, 193 ( 15�59%) drug interactions and 114 ( 9�21%) adverse reactions etc. CONCLUSIONS: It is important to carry out drug counseling services and offer guidance on patients�safe and effective medication. Moreover, the drug counseling services cover wide area, thus pharmacists need to further improve their level of expertise.
展开▼
