Analysis of the Dilemma and Strategies of Elderly Patients Access to Outpatient Services-Based on the Examples from three Grade A Tertiary Hospitals in Jiangxi Province

Zheng Wang; Mengyun Xu; Zhiyan Zou

首页> 外文期刊>老年医学(英文) >Analysis of the Dilemma and Strategies of Elderly Patients Access to Outpatient Services-Based on the Examples from three Grade A Tertiary Hospitals in Jiangxi Province

【24h】

Analysis of the Dilemma and Strategies of Elderly Patients Access to Outpatient Services-Based on the Examples from three Grade A Tertiary Hospitals in Jiangxi Province

机译：老年患者获得门诊服务的困境与对策分析-以江西省三级甲等三级医院为例

获取原文

获取原文并翻译 | 示例

掌桥外文数据库（机构版） >>

开具论文收录证明 >>

页面导航

摘要
著录项
相关主题

摘要

Objective:To identify the dilemma of elderly patients’access to outpatient services,develop strategies to improve the environment and functions of the outpatient department,and encourage the elderly to access medical services independently.Methods:By observing and interviewing,this paper studies the environment,behavior,and experiences of elderly patients when accessing medical services,identifies and classifies the key issues,and provides corresponding suggestions.Results:Existing signs and voice prompt systems fail to guide elderly patients to access to medical services;Elderly patients have difficulty in finding places to transit and rest when accessing to outpatient services;Elderly patients have problems in using AI(artificial intelligence)technologies when they access to outpatient services;There are communication barriers between elderly patients and medical staffs.Conclusion:Optimizing the guiding signs and voice prompt systems according to the characteristics of elderly patients;Designing the areas of transition and rest reasonably;Enhancing the ability of elderly patients to use self-service equipment;Promoting the medical treatment process to the elderly in a humanized way.

机译：目的：鉴定老年患者困境到门诊服务，制定改善门诊部环境和职能的战略，并鼓励老人独立访问医疗服务。方法：通过观察和面试，本文研究了环境老年患者访问医疗服务时的行为和经验，识别和分类关键问题，并提供相应的建议。结果：现有迹象和语音提示系统未能引导老年患者访问医疗服务;老年患者在寻找方面有困难进入门诊服务时休息和休息的地方;老年患者在访问门诊服务时使用AI（人工智能）技术存在问题;老年患者和医务人员之间存在通信障碍。结论：优化指导标志和语音提示系统根据老年人的特点TS;设计过渡领域并合理休息;提高老年患者使用自助设备的能力;以人性化的方式促进对老年人的医疗过程。

著录项

来源
《老年医学(英文)》 |2020年第001期|P.5-10|共6页
作者
Zheng Wang; Mengyun Xu; Zhiyan Zou;
展开▼
作者单位

The Jiangxi University of Finance and Economics Nanchang Jiangxi 330013 ChinaMonash University Melbourne Victoria 3145 Australia;

The Jiangxi University of Finance and Economics Nanchang Jiangxi 330013 ChinaMonash University Melbourne Victoria 3145 Australia;

The Jiangxi University of Finance and Economics Nanchang Jiangxi 330013 ChinaMonash University Melbourne Victoria 3145 Australia;

展开▼
收录信息
原文格式 PDF
正文语种 chi
中图分类中国工业经济;
关键词
Elderly patients; Outpatient; Dilemmas of accessing to medical services;

机译：老年患者;门诊;获得医疗服务的困境;

Analysis of the Dilemma and Strategies of Elderly Patients Access to Outpatient Services-Based on the Examples from three Grade A Tertiary Hospitals in Jiangxi Province

摘要

著录项

相关主题

期刊订阅