目的：了解和识别新生儿监护室（NICU）患儿家属的压力源及行为干预对改善新生儿重症监护病房（NICU）患儿父母压力的影响。方法选取新生儿监护室的患儿家属200人，采用焦虑自评量表（SAS）及抑郁自评量表（SDS）对家属进行压力测试。对实验组100人及对照组100人进行问卷调查评估分析，并对实验组实施心理及行为干预措施。结果干预前两组患儿父母均存在不同程度的压力干预后两组得分差异有统计学意义实验组干预前后焦虑得分明显改善（P ＜0.01）对照组干预前后压力缓解不明显。结论 NICU 危重患儿家属多存在抑郁、紧张焦虑，通过科学正规的心理干预，可帮助甚至解除患儿家属焦虑情绪缓解患儿家属的压力，直接有效地减少了医疗纠纷，和谐了医患关系，优化了服务，取得了较好的社会效益。%Objective To understand the anxiety and psychological needs of dependents whose neonatal infants are in NICU, analyze the reasons and measures. Methods Select the families of children with neonatal intensive care unit of 200 people, self-rating anxiety scale (SAS) and Self-Rating Depression Scale (SDS) for the families of the stress test. Experimental group and control group of 100 people conducted a questionnaire survey of 100 people to assess the analysis, and the implementation of the experimental group psychological and behavioral interventions. Result Before the intervention, the existence of two groups of children with both parents after the score differences between different levels of pressure before and after the intervention was statistically significant in the experimental group scored significantly improved anxiety before and after the intervention (P<0.01) in the control group interventions obvious stress reliever. Conclusion NICU families of critically ill children with more presence of depression, anxiety, through scientific formal psychological intervention can help relieve families of children and even relieve stress and anxiety of children with their families, directly and effectively reduce medical disputes, harmonious doctor-patient relationship, optimization service, and achieved good social benefits.
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