Medical social workers in Shanghai Changzheng Hospital intervened immediately after the Stam -pede of shanghai waitan, they have made great contributions in terms of providing assistance to treat the wounds , calm the companion’s nervous, offer emotional support to the medical teams , with their effort, the medical teams could complete the treatment process in a orderly atmosphere .The author analyzed how social workers participate the whole treatment process, and discuss its effects and significance during this sudden public events .%上海外滩踩踏事件当中，本院医务社工第一时间介入，在整个救治过程当中，为协助伤病员救治、安抚陪伴者情绪、为医务人员提供情绪支持等，发挥了应有的作用，为救治工作创造了平稳有序的环境，凸显了社工服务的重要性和有效性。本文将对医务社工全程参与救助过程的活动实务进行分析，探讨医务社工在突发公共事件当中的作用与意义。
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