Performance Evaluation of Public Bus Transportation by Using DEA Models and Shannon’s Entropy:An Example From a Company in a Large City of China

Zicheng Liu; Naiqi Wu; Yan Qiao; Zhiwu Li

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Performance Evaluation of Public Bus Transportation by Using DEA Models and Shannon’s Entropy:An Example From a Company in a Large City of China

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摘要

The purpose of this paper is to assess the operational efficiency of a public bus transportation via a case study from a company in a large city of China by using data envelopment analysis(DEA)model and Shannon’s entropy.This company operates 37 main routes on the backbone roads.Thus,it plays a significant role in public transportation in the city.According to bus industry norms,an efficiency evaluation index system is constructed from the perspective of both company operations and passenger demands.For passenger satisfaction,passenger waiting time and passenger-crowding degree are considered,and they are undesirable indicators.To describe such indicators,a superefficient DEA model is constructed.With this model,by using actual data,efficiency is evaluated for each bus route.Results show that the DEA model with Shannon’s entropy being combined achieves more reasonable results.Also,sensitivity analysis is presented.Therefore,the results are meaningful for the company to improve its operations and management.

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《自动化学报：英文版》 |2021年第4期|P.779-795|共17页
作者
Zicheng Liu; Naiqi Wu; Yan Qiao; Zhiwu Li;
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作者单位

Institute of Systems Engineering and the Collaborative Laboratory for Intelligent Science and Systems Macau University of Science and Technology Macau China;

Institute of Systems Engineering and the Collaborative Laboratory for Intelligent Science and Systems Macau University of Science and Technology and also with the State Key Laboratory of Precision Electronic Manufacturing Technology and Equipment Guangdong University of Technology Guangzhou 510006 China;

Institute of Systems Engineering and the Collaborative Laboratory for Intelligent Science and Systems Macau University of Science and Technology Macau China;

Institute of Systems Engineering and the Collaborative Laboratory for Intelligent Science and Systems Macau University of Science and Technology Macau China;

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原文格式 PDF
正文语种 chi
中图分类中国工业经济;
关键词
Performance evaluation; public transportation system; Shannon’s entropy; super-efficiency data envelopment analysis; undesirable outputs;

机译：绩效评估;公共交通系统;香农的熵;超级效率数据包络分析;不良产出;

Performance Evaluation of Public Bus Transportation by Using DEA Models and Shannon’s Entropy:An Example From a Company in a Large City of China

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