This paper proposes an approach based on the observation of the Brazilian way of conducting the pandemic of COVID-19 in relation to the commercial openings proposed by the state governments and the way how accommodations dealt with the pandemic in the year of 2020.The pandemic generated by the new coronavirus has put the world in front of a reality that reveals the true face of countries’adaptation to the difficulties and the capacity of each place to solve conflicts.Economy was weakened and people’s mobility became limited.In this context,the tourist activity was one of the first to present instabilities,because,as it is an economic activity where one of the characteristics is the displacement of people,the activity was affected in all sectors that are linked to tourism.The hospitality“industry”needed to reinvent itself to think how to restart or continue activities safely,in a scenario of economic uncertainty,even without an expectation of vaccination of the population against the coronavirus until the time of conclusion of this paper,in January/2020―month that the first vaccine arrived in Brazil.However,even under a scenario of instability and health risk,people sought hospitality and leisure services in order to obtain for themselves a mental relaxation that made them escape a desolate reality and have a moment of liberation and relaxation.Although hospitality is important from an economic point of view and beneficial to the individual,the discussion becomes controversial because it analyzes the moment when people seek these services.This study will raise the question about the role of hospitality in this moment of uncertainty worldwide and will discuss some conclusions as the result of this observation.
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