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A Push on Job Anxiety for Employees on Managing Recent Difficult to Understand Computing Equipment in the Modern Issues in Indian Banking Quarter

机译:在印度银行业的现代问题中提高员工应对最近难以理解计算设备的管理上的工作焦虑感

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摘要

Stress management can be defined as intervention planned to decrease the force of stressors in the administrative center. These can have a human being focus, aimed at raising an individual's ability to cope with stressors and the implementation of the CRM is essential to establish a better performance of the banking sector. Since managing stress and customer relationship management are becoming crucial in the field of management the work has forecasted them in a wide range of dimensions. This paper organizes few preliminary concepts of stress and critically analyzes the CRM strategy implemented by banking sector. Hence the employees of the Banking Industry have been asked to give their opinion about the CRM strategy adopted by banks. In order to provide the background of the employees, the profile of the employees has been discussed initially. The profile of the employees along with their opinion on the CRM practices adopted at Banking Industries has been discussed. In our work progresses we have been taken of two main parameters for consideration and it detriment in which area stress are mainly responds, and also the paper envelopes certain valuable stress management tactics and techniques that are particularly compassionate for people who have been working in the banking sector. Also an attempt to diagnose the impact of underside stress of day to day life in mounting a bigger level stress upon the employees has been made. Further development has been made with a detailed parametric analysis of employee stress conducted with the wide range of key parameters and several rounds of experiments have been conducted with techniques as Kolmogorov-Smirnov test, Garrett ranking, and ANOVA; the work ensures to pave way for an accurate measure in customer handling. The questionnaire is planned to be distributed to 175 employees in the Madurai district banks.
机译:压力管理可以定义为计划采取的干预措施,以减少管理中心压力源的力量。这些可以以人为中心,旨在提高个人应对压力的能力,而CRM的实施对于建立更好的银行业绩效至关重要。由于管理压力和客户关系管理在管理领域变得至关重要,因此工作已经在广泛的范围内对其进行了预测。本文组织了一些初步的压力概念,并严格分析了银行业实施的CRM战略。因此,已经要求银行业的雇员对银行采用的CRM战略提出意见。为了提供雇员的背景,已经初步讨论了雇员的概况。讨论了员工的个人资料以及他们对银行业采用的CRM做法的看法。在我们的工作进展中,我们考虑了两个主要参数,它不利于主要应对区域压力,并且本文还包含了一些有价值的压力管理策略和技术,这些方法和技术特别适合那些在银行工作的人部门。还尝试诊断日常生活中的内在压力对员工造成更大的压力。通过对员工压力进行广泛的关键参数的详细参数分析,可以进一步发展,并且已经使用Kolmogorov-Smirnov检验,Garrett等级和ANOVA等技术进行了几轮实验。这项工作确保为客户处理方面的准确措施铺平道路。计划将问卷调查表分发给Madurai地区银行的175名员工。

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