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Process Mining Methodology for Health Process Tracking Using Real-Time Indoor Location Systems

机译：使用实时室内定位系统进行健康过程跟踪的过程挖掘方法

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摘要

The definition of efficient and accurate health processes in hospitals is crucial for ensuring an adequate quality of service. Knowing and improving the behavior of the surgical processes in a hospital can improve the number of patients that can be operated on using the same resources. However, the measure of this process is usually made in an obtrusive way, forcing nurses to get information and time data, affecting the proper process and generating inaccurate data due to human errors during the stressful journey of health staff in the operating theater. The use of indoor location systems can take time information about the process in an unobtrusive way, freeing nurses, allowing them to engage in purely welfare work. However, it is necessary to present these data in a understandable way for health professionals, who cannot deal with large amounts of historical localization log data. The use of process mining techniques can deal with this problem, offering an easily understandable view of the process. In this paper, we present a tool and a process mining-based methodology that, using indoor location systems, enables health staff not only to represent the process, but to know precise information about the deployment of the process in an unobtrusive and transparent way. We have successfully tested this tool in a real surgical area with 3613 patients during February, March and April of 2015.
机译：医院中有效和准确的卫生过程的定义对于确保适当的服务质量至关重要。了解和改善医院手术过程的行为可以提高使用相同资源进行手术的患者数量。但是，对这一过程的衡量通常采用干扰性的方法，迫使护士获取信息和时间数据，影响正确的过程，并且在手术室医护人员紧张的旅途中由于人为错误而产生不准确的数据。使用室内定位系统可以毫不费力地获取有关该过程的时间信息，从而解放了护士，使他们可以从事纯粹的福利工作。但是，对于无法处理大量历史本地化日志数据的卫生专业人员，有必要以一种易于理解的方式显示这些数据。使用流程挖掘技术可以解决此问题，从而提供易于理解的流程视图。在本文中，我们介绍了一种基于工具和基于过程挖掘的方法，该方法使用室内定位系统，使医护人员不仅可以代表过程，而且可以以不干扰和透明的方式了解有关过程部署的精确信息。 2015年2月，3月和4月，我们已经在3613名患者的实际手术区域成功测试了该工具。

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