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首页> 美国卫生研究院文献>Trauma Surgery Acute Care Open >Staying connected: Service-specific orientation can be successfully achieved using a mobile application for onboarding care providers
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Staying connected: Service-specific orientation can be successfully achieved using a mobile application for onboarding care providers

机译：保持联系：针对入职护理提供者的移动应用程序可以成功实现针对服务的定向

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Communicating service-specific practice patterns, guidelines, and provider information to a new team of learners that rotate frequently can be challenging. Leveraging individual and healthcare electronic resources, a mobile device platform was implemented into a newly revised resident onboarding process. We hypothesized that offering an easy-to-use mobile application would improve communication across multiple disciplines as well as improve provider experiences when transitioning to a new rotation. A mobile platform was created and deployed to assist with enhancing communication within a trauma service and its resident onboarding process. The platform had resource materials such as: divisional policies, Clinical Practice Guidelines (CMGs), and onboarding manuals along with allowing for the posting of divisional events, a divisional directory that linked to direct dialing, text or email messaging, as well as on-call schedules. A mixed-methods study, including an anonymous survey, aimed at providing information on team member's impressions and usage of the mobile application was performed. Usage statistics over a 3-month period were analyzed on those providers who completed the survey. After rotation on the trauma service, trainees were asked to complete an anonymous, online survey addressing both the experience with, as well as the utility of, the mobile app. Thirty of the 37 (81%) residents and medical students completed the survey. Twenty-five (83%) trainees stated that this was their first experience rotating on the trauma service and 6 (20%) were from outside of the health system. According to those surveyed, the most useful function of the app were access to the directory (15, 50%), the divisional calendar (4, 13.3%), and the on-call schedules (3, 10%). Overall, the app was felt to be easy to use (27, 90%) and was accessed an average of 7 times per day (1–50, SD 9.67). Over half the survey respondents felt that the mobile app was helpful in completing their everyday tasks (16, 53.3%). Fifteen (50%) of the respondents stated that the app made the transition to the trauma service easier. Twenty-five (83.3%) stated it was valuable knowing about departmental events and announcements, and 17 (56.7%) felt more connected to the division. The evolution of mobile technology is rapidly becoming fundamental in medical education and training. We found that integrating a service-specific mobile application improved the learner's experience when transitioning to a new service and was a valuable onboarding instrument.>Level of evidence IV.
机译：与经常轮换的新学习者团队交流特定于服务的练习模式，指南和提供者信息可能会很困难。利用个人和医疗电子资源，将移动设备平台实施到新修订的居民入职流程中。我们假设提供一个易于使用的移动应用程序将改善跨多个学科的交流，并在过渡到新的轮换时改善提供商的体验。创建并部署了一个移动平台，以帮助增强创伤服务及其居民的入职过程中的沟通。该平台的资源材料包括：部门政策，临床实践指南（CMG）和入门手册，以及允许发布部门事件，链接到直接拨号，文本或电子邮件消息的部门目录，以及-通话时间表。进行了包括匿名调查在内的混合方法研究，旨在提供有关团队成员印象和移动应用程序使用情况的信息。对完成调查的那些提供商的3个月使用情况统计数据进行了分析。轮流使用创伤服务后，要求学员完成一次匿名的在线调查，以解决移动应用程序的使用经验和实用性。 37名居民和医学院学生中有30名（81％）完成了调查。 25名（83％）的受训者说，这是他们第一次轮换创伤服务，而6名（20％）的受训者来自卫生系统之外。根据接受调查的人员，该应用程序最有用的功能是访问目录（15，50％），部门日历（4，13.3％）和通话时间表（3，10％）。总的来说，该应用程序易于使用（27％，90％），每天平均访问​​7次（1-50，SD 9.67）。超过一半的受访者认为，移动应用程序有助于完成日常任务（16，占53.3％）。十五（50％）的受访者表示，该应用程序使向创伤服务的过渡更加容易。 25（83.3％）表示了解部门活动和公告很有价值，而17个（56.7％）感到与该部门联系更紧密。移动技术的发展正迅速成为医学教育和培训的基础。我们发现，集成特定于服务的移动应用程序可以改善学习者在过渡到新服务时的体验，并且是一种有价值的入门工具。>证据水平。

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