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Headache service quality: the role of specialized headache centres within structured headache services and suggested standards and criteria as centres of excellence

机译:头痛服务质量:专业头痛中心在结构化头痛服务中的作用以及建议的标准和标准作为卓越中心

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摘要

In joint initiatives, the European Headache Federation and Lifting The Burden have described a model of structured headache services (with their basis in primary care), defined service quality in this context, and developed practical methods for its evaluation.Here, in a continuation of the service quality evaluation programme, we set out ten suggested role- and performance-defining standards for specialized headache centres operating as an integral component of these services. Verifiable criteria for evaluation accompany each standard. The purposes are five-fold: (i) to inspire and promote, or stimulate the establishment of, specialized headache centres as centres of excellence; (ii) to define the role of such centres within optimally structured and organized national headache services; (iii) to set out criteria by which such centres may be recognized as exemplary in their fulfilment of this role; (iv) to provide the basis for, and to initiate and motivate, collaboration and networking between such centres both nationally and internationally; (v) ultimately to improve the delivery and quality of health care for headache.
机译:在一项联合倡议中,欧洲头痛联合会和``举重负担''描述了一种结构化头痛服务模型(其基础是初级保健),在此背景下确定了服务质量,并开发了评估方法的实用方法。在服务质量评估计划中,我们为专门的头痛中心制定了十项建议的角色和绩效定义标准,这些标准是这些服务的组成部分。每个标准随附可验证的评估标准。其目的有五个方面:(i)激发和促进或促进建立专门的头痛中心,将其作为英才中心; (ii)界定这类中心在结构最佳和组织良好的国家头痛服务中的作用; (iii)制定标准,使这些中心在履行其职责时可以被视为榜样; (iv)在国内和国际上为此类中心之间的合作和联网提供基础,并发起和激励它们; (v)最终改善头痛医疗的提供和质量。

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