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Individual and Occupational Differences in Perceived Organisational Culture of a Central Hospital in Vietnam

机译:越南中央医院组织文化的个体差异和职业差异

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摘要

Many hospitals in developing countries, including Vietnam, are facing the challenges of increasingly noncommunicable diseases and the financial autonomy policy from the government. To adapt to this new context requires understanding and changing the current organisational culture of the hospitals. However, little has been known about this in resource-constrained healthcare settings. The objectives of this study were to examine the four characteristics of the organisational culture and test selected individual and occupational differences in the organisational culture of a Vietnam central hospital. In a cross-sectional study using the Organisation Culture Assessment Instrument (OCAI) with the Competing Value Framework (CVF), including 4 factors, Clan, Adhocracy, Hierarchy, and Market, health workers currently working at Quang Nam General Hospital were interviewed. The results indicated the current cultural model was more internally focused with two dominant cultures, Clan and Hierarchy, while, for the desired model, the Clan culture was the most expected one. Comparing between the current and desired pattern, the down trend was found for all types of culture, except the Clan culture, and there were significant differences by domains of organisational culture. Furthermore, the current and desired models were differently distributed by key individual characteristics. These differences have raised a number of interesting directions for future research. They also suggest that, to build a hospital organisational culture to suit both current and future contexts as per employees' assessment and expectation, it is important to take individual and institutional variations into account.
机译:包括越南在内的发展中国家的许多医院都面临着越来越多的非传染性疾病和政府的财政自主政策的挑战。为了适应这种新环境,需要理解和改变医院当前的组织文化。但是,在资源有限的医疗机构中对此知之甚少。这项研究的目的是检查组织文化的四个特征,并测试越南中央医院组织文化中选定的个体差异和职业差异。在使用组织文化评估工具(OCAI)和竞争价值框架(CVF)进行的横断面研究中,包括四个因素,宗族,专制,等级制度和市场,采访了在广南综合医院工作的卫生工作者。结果表明,当前的文化模式在内部更加集中于氏族和等级制两种主要文化,而对于理想的模型而言,氏族文化是最受期待的一种。比较当前模式和期望模式,发现除了氏族文化以外的所有类型文化的下降趋势,并且组织文化的各个领域之间存在显着差异。此外,当前和期望的模型因关键的个人特征而有不同的分布。这些差异为将来的研究提出了许多有趣的方向。他们还建议,要根据员工的评估和期望,建立适合当前和未来环境的医院组织文化,重要的是要考虑个人和机构的差异。

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