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首页> 美国卫生研究院文献>International Journal of Environmental Research and Public Health >Workplace Bullying as Experienced by Managers and How They Cope: A Qualitative Study of Swedish Managers
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Workplace Bullying as Experienced by Managers and How They Cope: A Qualitative Study of Swedish Managers

机译：管理者所经历的工作场所欺凌及其应对方式：对瑞典管理者的定性研究

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摘要

The aim of the study was to describe factors that contribute to the occurrence of workplace bullying, that enable it to continue and the coping strategies managers use when they are bullied. A qualitative study design was applied. Twenty-two managers from the private and public sectors were interviewed. Data were analyzed by means of content analysis. : Several factors could be linked to the bullying: being new in the managerial position; lack of clarity about roles and expectations; taking over a work group with ongoing conflicts; reorganizations. The bullying usually lasted for quite some time. Factors that allowed the bullying to continue were passive bystanders and the bullies receiving support from higher management. The managers in this study adopted a variety of problem-focused and emotion-focused coping strategies. However, in the end most chose to leave the organization. Only four remained in their managerial position at the time of the interview. The study concludes that bullying can occur in all types of organization. To prevent it we need to look primarily at organizational factors. Social support is also crucial for managers’ ability to cope successfully with bullying.
机译：该研究的目的是描述造成工作场所欺凌的因素，这些因素使工作场所得以继续，并在经理被欺负时使用应对策略。采用定性研究设计。采访了来自私营和公共部门的22位经理。通过内容分析来分析数据。 ：可能有几个因素与欺凌有关：在管理职位上是新来的；角色和期望不明确；接管正在进行冲突的工作组；重组。欺凌通常持续了一段时间。允许欺凌行为继续的因素是被动的旁观者，并且欺凌者得到了高层管理人员的支持。本研究中的管理者采用了各种针对问题和针对情绪的应对策略。但是，最终大多数人选择离开该组织。面试时只有四个人留在管理职位。研究得出的结论是，欺凌行为可能发生在所有类型的组织中。为了防止这种情况，我们需要主要考虑组织因素。社会支持对于经理成功应对欺凌的能力也至关重要。

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