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How do Senior Center Attendees Rate the Importance of Programs and Services Compared to Non-Attendees?

机译:与非与会者相比高级中心与会者如何评价方案和服务的重要性?

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摘要

Senior centers provide a wide range of programs and services to meet the needs of the growing aging population. As senior centers aim to serve all older community-members, it is important to assess the value of these services through the lens of both attendees and non-attendees of senior centers. Using a sample of 4,750 community-dwelling adults age 60 or older from Massachusetts, this project aims to analyze perceptions of program importance by center attendees versus non-attendees. Almost 60% of the sample never attend a senior center. Nearly a third of center attendees ranked exercise classes and education opportunities as important, compared to about 20% of non-attendees. Almost half of attendees rated application assistance and nutrition programs as not important, compared to 38% and 40% of non-attendees, respectively. Conversely, for all programs listed, non-users more frequently checked “unsure” of program/service importance. This was especially true for exercise classes, professional services, social or recreational activities, educational opportunities, and trips, for which 18% of non-attendees selected unsure. Center attendees more frequently view the programs/services offered at the senior center as important or very important, likely because they have greater awareness. Results highlight that that non-attendees are unsure of the value of programs or have no interest the programs and services provided. Not only do these results provide an opportunity to senior centers to assess how valuable certain programs and services are, they also emphasize the need for continued information streams regarding programs and services offered at senior centers to those who are unfamiliar.
机译:高级中心提供广泛的课程和服务,以满足越来越老的人口的需求。随着高级中心的旨在服务于所有较旧的社区成员,重要的是通过高级中心的与会者和非与会者的镜头来评估这些服务的价值。该项目使用4,750名社区住宅成年人的样本,该项目旨在分析中心与会者与非与会者对计划重要性的看法。近60%的样本从未参加过高级中心。与约20%的非与会者相比,近三分之一的中心与会者将举行的行使课程和教育机会排名第一。几乎一半的与会者评估申请援助和营养计划不重要,分别为38%和40%的非与会者。相反,对于列出的所有程序,非用户更频繁地检查了“不确定”的程序/服务重要性。这对于运动课程,专业服务,社会或娱乐活动,教育机会和旅行尤其如此,其中18%的非与会者选择不确定。中心与会者更频繁地查看高级中心提供的节目/服务,这可能是重要的或非常重要的,可能是因为它们具有更大的意识。结果强调,非与会者不确定计划的价值,或者没有利息提供的方案和服务。这些结果不仅提供了高级中心的机会,以评估某些方案和服务的宝贵方式,他们还强调有必要持续有关在高级中心提供的方案和服务,以至于不熟悉的方案和服务。

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