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首页> 美国卫生研究院文献>Pharmacy: Journal of Pharmacy Education and Practice >Staff and Users’ Experiences of Pharmacy-Based Sexual and Reproductive Health Services: A Qualitative Interview Study from the UK
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Staff and Users’ Experiences of Pharmacy-Based Sexual and Reproductive Health Services: A Qualitative Interview Study from the UK

机译：工作人员和用户的基于药房的性和生殖健康服务的经历：来自英国的定性面试学习

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摘要

Since August 2015, a large range of sexual health and reproductive health services have been provided in more than 120 pharmacies across Birmingham (England). Our study aimed to explore how pharmacy staff and pharmacy users experience delivering or being provided with sexual health and reproductive health services. Between March and September 2019, semi-structured interviews were conducted with 15 pharmacy staff delivering sexual and reproductive health services and 15 people who had used a sexual and reproductive health service at the pharmacy. Interviews were analysed thematically. Pharmacy users found services convenient to use and were largely satisfied with pharmacy staff consultation skills. Staff were motivated to deliver the services, although some felt that they did not receive sufficient recognition for their work. Barriers to pharmacy-based sexual and reproductive health services were identified, including lack of privacy for users, lack of staff and user awareness of the services, lack of trained staff to deliver services and lack of capacity for copper coil insertions in females presenting for emergency contraception. The identification of barriers to effective service provision can be used to improve the delivery of sexual and reproductive health services in pharmacies and lead to a greater uptake.
机译：自2015年8月以来，在伯明翰（英格兰）的120多个药店中提供了大量的性健康和生殖健康服务。我们的研究旨在探讨药房工作人员和药房的用户如何经历或随身提供性健康和生殖健康服务。 2019年3月至9月在2019年3月期间，半结构化访谈由15名药房工作人员提供性和生殖健康服务，并在药房使用过性和生殖健康服务的15人。采访是专门的分析。药房用户发现服务方便的服务，并且在很大程度上满足药房工作人员咨询技巧。工作人员有动力提供服务，虽然有些人认为他们没有得到足够的认可。确定了药房的性和生殖健康服务的障碍，包括缺乏用户的隐私，缺乏员工和用户的认识，缺乏培训的工作人员提供服务和缺乏对急救的女性铜线卷插入的能力避孕。识别有效服务条款的障碍可用于改善药房性和生殖健康服务的交付，并导致更大的摄取。

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