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Say it aloud: Measuring change talk and user perceptions in an automated technology-delivered adaptation of motivational interviewing delivered by video-counsellor

机译:大声说:衡量通过视频辅导员提供的自动化技术交付的动机访谈的改变谈话和用户看法

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摘要

Motivational Interviewing is a widely used counselling technique. A fundamental principle of this technique is that hearing oneself argue for change strengthens motivation. This study presents the first analysis of participants' dialogue with an automated motivational interviewer. The objective was to explore communication with, and perceptions of, a technology-delivered adaptation of motivational interviewing (TAMI) delivered by a pre-recorded video-counsellor. Eighteen participants undertook the video interview and evaluated it after one week. Interviews were scored for change and sustain talk. Participants' written evaluations were subjected to thematic analysis. Interviews lasted 10 min 30s (SD 3 min 0 s). Change talk was observed in a mean of 16 of 25 responses (SD 3.35, range 11–21). Sustain talk was less frequent (mean = 3.4 replies, SD = 2.5, range 0 to 8). Participants disliked seeing their own image in the webcam and desired a personalised interaction where each question depended on the answer given to the previous one. Positive appraisals included space to think about motivation and plans, and hearing themselves voicing goals. A brief, generic, automated TAMI elicited change talk and was perceived as motivating.
机译:励志面试是一种广泛使用的咨询技术。这项技术的基本原则是听证自己争辩说,改变增强动机。本研究介绍了与自动励志访员对话的第一次分析。目标是探讨与预先录制的视频辅导员提供的技术交付适应(TAMI)的沟通和看法的沟通。十八名参与者进行了视频面试并在一周后评估。采访得到改变和维持谈话。参与者的书面评估受专题分析。访谈持续了10分钟30s(SD 3min 0s)。在25个响应中的16个含义中观察到更改谈话(SD 3.35,范围11-21)。维持谈话较少(平均= 3.4回复,SD = 2.5,0到8)。参与者不喜欢在网络摄像头中看到自己的图像,并且希望每个问题依赖于前一个问题的个性化互动。积极评估包括思考动机和计划的空间,并听取自己的发型目标。简要介绍,通用自动化的TAMI引发更改谈话,被认为是激励。

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