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User Experience of the Mobile Terminal Customization System: The Influence of Interface Design and Educational Background on Personalized Customization

机译:移动终端定制系统的用户体验:接口设计和教育背景对个性化定制的影响

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摘要

The study verified the role that different interface designs and users’ educational backgrounds play in the task performance and subjective evaluation of mobile terminal customization system. Interface type (based on scroll, alternative, and attribute) and user group (college students and industrial workers) were employed as the variables. A total of 72 users were included in the study, and an analysis of 3 × 2 between-participants design indicated that (1) Different interface designs of customization systems had a significant difference in task performance, the alternative based interface had the best results in the task performance, and there was no significant difference between the attribute-based and scroll-based interfaces in task performance; (2) The matching between educational background and interface type will affect the users’ evaluation on system usability. Industrial workers thought that the scroll-based and alternative-based interfaces were more useable, while college students preferred attribute-based interface design; (3) Different interfaces had a significant difference in user task load. The scroll-based interface had the lowest mental demand on the users, while alternative-based had the lowest physical demand on the users, though it consumed more effort; (4) Different educational backgrounds had a significant difference in user task load. Industrial workers showed lower effort in the scroll-based and alternative-based interfaces, while college students had lower effort in the attribution-based interface; (5) A correlation analysis showed that there was a significant negative correlation between the system usability score and the effort in task load. This study results have a positive significance for interface design. With educational background and layout as two important factors in our interface design, we may obtain the most appropriate design principles for enhancing the online customization experiences of different groups of consumers. The more important is that this study is based on the actual needs of the industry. For the first time, we take suitcase as an online customized product, which may not only help local manufacturers to extend their traditional offline distribution channels to online, but also provide a constructive thinking concerning interface design for customization of a single product.
机译:该研究验证了不同界面设计和用户教育背景在移动终端定制系统的任务性能和主观评估中发挥的作用。接口类型(基于滚动,替代和属性)和用户组(大学生和工业工人)作为变量。共有72名用户中包含72名用户,分析3×2与参与者设计的设计表明(1)定制系统的不同接口设计对任务性能有显着差异,基于替代的界面具有最佳结果任务性能,以及任务性能中的基于属性和基于滚动的接口之间没有显着差异; (2)教育背景和接口类型之间的匹配将影响用户对系统可用性的评估。工业工人认为,​​基于滚动的和替代的界面更具可用性,而大学生优先考虑基于属性的界面设计; (3)不同的接口对用户任务负载有显着差异。基于滚动的界面对用户进行了最低的心理需求,而基于替代的用户对用户的需求最低,尽管它会消耗更多的努力; (4)不同的教育背景对用户任务负载有显着差异。工业工人在滚动的基于障碍和替代的界面中表现出较低的努力,而大学生在基于归属的界面的努力下降了较低; (5)相关分析表明,系统可用性分数与任务负荷的努力之间存在显着的负相关性。该研究结果对界面设计具有积极意义。通过教育背景和布局作为我们界面设计中的两个重要因素,我们可能会获得最适合加强不同消费者群体的在线定制体验的最合适的设计原则。本研究越重要的是基于行业的实际需求。我们首次采取行李箱作为在线定制产品,这可能不仅可以帮助本地制造商将传统的离线分销渠道扩展到在线,而且还提供了一个有关单一产品定制的界面设计的建设性思路。

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