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The Effects of Skill Training on Social Workers Professional Competences in Norway: Results of a Cluster-Randomised Study

机译:挪威技能培训对社会工作者专业能力的影响:一项集群随机研究的结果

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摘要

Using a cluster-randomised design, this study analyses the effects of a government-administered skill training programme for social workers in Norway. The training programme aims to improve social workers' professional competences by enhancing and systematising follow-up work directed towards longer-term unemployed clients in the following areas: encountering the user, system-oriented efforts and administrative work. The main tools and techniques of the programme are based on motivational interviewing and appreciative inquiry. The data comprise responses to baseline and eighteen-month follow-up questionnaires administered to all social workers (n = 99) in eighteen participating Labour and Welfare offices randomised into experimental and control groups. The findings indicate that the skill training programme positively affected the social workers' evaluations of their professional competences and quality of work supervision received. The acquisition and mastering of combinations of specific tools and techniques, a comprehensive supervision structure and the opportunity to adapt the learned skills to local conditions were important in explaining the results.
机译:本研究使用集群随机设计,分析了政府管理的挪威社会工作者技能培训计划的效果。该培训计划旨在通过在以下方面加强针对长期失业客户的跟进工作并使之系统化,从而提高社会工作者的专业能力:遇到用户,系统化的努力和行政工作。该程序的主要工具和技术基于动机访谈和欣赏性探究。数据包括对基线和对18个参与劳动和福利办公室的所有社会工作者(n = 99)进行的18个月随访问卷的回答,这些办公室随机分为实验组和对照组。调查结果表明,技能培训计划对社会工作者对其专业能力和所接受工作监督质量的评估产生了积极影响。获得和掌握特定工具和技术的组合,全面的监督结构以及使所学技能适应当地条件的机会对于解释结果很重要。

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