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Public comment sentiment on educational videos: Understanding the effects of presenter gender, video format, threading, and moderation on YouTube TED talk comments

机译:关于教育视频的公众评论情绪:了解演讲者的性别,视频格式,主题和主持人对YouTube TED演讲评论的影响

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摘要

Scholars, educators, and students are increasingly encouraged to participate in online spaces. While the current literature highlights the potential positive outcomes of such participation, little research exists on the sentiment that these individuals may face online and on the factors that may lead some people to face different types of sentiment than others. To investigate these issues, we examined the strength of positive and negative sentiment expressed in response to TEDx and TED-Ed talks posted on YouTube (n = 655), the effect of several variables on comment and reply sentiment (n = 774,939), and the projected effects that sentiment-based moderation would have had on posted content. We found that most comments and replies were neutral in nature and some topics were more likely than others to elicit positive or negative sentiment. Videos of male presenters showed greater neutrality, while videos of female presenters saw significantly greater positive and negative polarity in replies. Animations neutralized both the negativity and positivity of replies at a very high rate. Gender and video format influenced the sentiment of replies and not just the initial comments that were directed toward the video. Finally, we found that using sentiment as a way to moderate offensive content would have a significant effect on non-offensive content. These findings have far-reaching implications for social media platforms and for those who encourage or prepare students and scholars to participate online.
机译:越来越多地鼓励学者,教育者和学生参加在线空间。尽管当前的文献强调了这种参与的潜在积极成果,但对于这些人可能会在线上面临的情绪以及可能导致某些人面对的情绪类型不同的因素,目前尚无研究。为了调查这些问题,我们研究了YouTube上发布的TEDx和TED-Ed演讲(n = 655)所表达的积极情绪和消极情绪的强度,评论和回复情绪的几个变量的影响(n = 774,939),以及基于情绪的调节对发布内容的预期效果。我们发现,大多数评论和回复本质上都是中立的,某些主题比其他主题更容易引起正面或负面的情绪。男性主持人的视频显示出更大的中立性,而女性主持人的视频则显示出明显更大的正负极性。动画以很高的速度消除了回复的消极和积极性。性别和视频格式不仅影响了针对视频的最初评论,而且还影响了回复的情绪。最后,我们发现,使用情绪作为缓和令人反感的内容的方式将对非令人反感的内容产生重大影响。这些发现对于社交媒体平台以及那些鼓励或准备学生和学者在线参与的人具有深远的意义。

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